Senior SRE: Scale Reliability & Observability Leader

Openkrill; United States; Ibrido; USD 160.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Health benefits

Generous PTO

401(k) matching

Parental leave

Hybrid work

Career development

Wellness programs

CR Cares community engagement

Descrizione del lavoro

CentralReach is seeking a Sr. SRE to own production reliability, drive reliability practices, and partner with Software Engineering to ensure end-to-end ownership. You will define SLOs, build observability dashboards, and automate across environments to improve availability and performance.

The role emphasizes collaboration, incident response, capacity planning, and implementing tools like Datadog, Prometheus, and Grafana in a hybrid, US-based setup.

Competenze

• Experience with monitoring, APM, and observability tools such as Splunk, Prometheus, Datadog, and OpenTelemetry.
• Experience implementing observability strategies for logs, metrics, and traces.
• Strong understanding of CI/CD practices and tools such as Jenkins, GitHub Actions, GitLab, Argo, and Kargo.
• Strong understanding of major cloud providers, preferably AWS, and cloud-native infrastructure concepts.
• Strong understanding of containerization technologies, including Kubernetes and Helm.
• Experience with one or more programming languages, such as Java, Python, or Go, and familiarity with .NET application development.
• Strong understanding of Linux, Windows, software development, systems, networking, and cloud concepts.
• Experience using AI to improve productivity and amplify technical skills.

Mansioni

• Own production reliability, including availability, latency, performance, capacity planning, monitoring, emergency response, and uptime for production environments.
• Define, maintain, and improve SLOs, SLIs, error budgets, actionable dashboards, and observability practices.
• Analyze, troubleshoot, and resolve operational issues that affect service reliability and SLO performance.
• Build and automate multi-environment observability capabilities, including capacity forecasting based on usage patterns.
• Reduce toil and increase development velocity through automation and continuous improvement.
• Provide production support, including incident, change, and problem management; root cause analysis; service restoration; runbooks; and standard operating procedures.
• Identify data-driven opportunities to improve system architecture, availability, performance, and reliability.
• Collaborate with software engineering teams on release management, roadmap planning, and operational readiness.
• Implement and manage reliability and observability tools such as Datadog, Prometheus, and Grafana.

Conoscenze

Observability strategy

Cloud fundamentals

Linux/Windows basics

Programming: Java/Python/Go

AI productivity

Strumenti

Splunk

Prometheus

Datadog

OpenTelemetry

Jenkins

GitHub Actions

GitLab

Argo

Kargo

AWS

Kubernetes

Helm

Descrizione del lavoro

CentralReach is seeking a Sr. SRE to own production reliability, drive reliability practices, and partner with Software Engineering to ensure end-to-end ownership. You will define SLOs, build observability dashboards, and automate across environments to improve availability and performance.

The role emphasizes collaboration, incident response, capacity planning, and implementing tools like Datadog, Prometheus, and Grafana in a hybrid, US-based setup.