Senior SRE - Scale Systems | Equity & Unlimited PTO

Plenful Inc.; San Francisco (CA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) with Company Match

Equity

Unlimited PTO

Daily Lunch Stipend

Wellness Stipend

Commuter Benefits

Parental Leave

Job summary

Plenful is seeking a Senior Site Reliability Engineer to maintain and scale production systems, focusing on reliability, performance, and incident response. The role collaborates with backend, data, and ML teams to keep the platform highly available and measurable.

This is a hybrid position with a focus on building resilient automation and tooling. Ideal candidates have 5+ years in SRE or related fields, strong observability and incident response experience, and comfort with AWS, serverless, and

Qualifications

• 5+ years in Site Reliability Engineering or production infrastructure.
• Experience operating distributed systems in production.
• Hands-on with observability tooling and incident response.
• Familiar with SLOs, SLIs and error budgets, and AWS/serverless/container architectures.

Responsibilities

• Define and implement SLIs, SLOs, and error budgets across core services.
• Own production system health: uptime, latency, and availability targets.
• Lead incident triage, mitigation, and resolution in real time; run blameless postmortems.

Tools

Observability tooling (Datadog, Grafana, OpenTelemetry)

Job description

Plenful is seeking a Senior Site Reliability Engineer to maintain and scale production systems, focusing on reliability, performance, and incident response. The role collaborates with backend, data, and ML teams to keep the platform highly available and measurable.

This is a hybrid position with a focus on building resilient automation and tooling. Ideal candidates have 5+ years in SRE or related fields, strong observability and incident response experience, and comfort with AWS, serverless, and