Senior SRE: Scale, Reliability & Observability Leader

Vertafore; Colorado; On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Medical, Vision & Dental plans

401(k) with employer match

Parental Leave & Adoption Assistance

Education & Legal Assistance

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Vertafore, a Denver-based leader in insurance tech, seeks a Senior Site Reliability Engineer to own reliability, scalability, and operational integrity of critical production services. You will manage SLIs/SLOs, drive observability improvements, and lead incident response with cross-functional teams.

The role requires strong software engineering skills and hands-on experience with AWS, Kubernetes, CI/CD, and hybrid environments, with on-call responsibilities and flexible hours as needed.

Qualifications

• 8+ years of hands-on Site Reliability Engineering or reliability-focused engineering experience.
• End-to-end service ownership with accountability for reliability outcomes.
• Strong software engineering skills in C#, .NET, Java, Python, React, or similar technologies.
• Practical experience applying SRE principles (SLIs, SLOs, error budgets).
• Hands-on experience with AWS, Kubernetes, CI/CD, infrastructure as code and hybrid environments.

Responsibilities

• Own production services end to end. Accountable for reliability, availability, scalability, performance, and operational health.
• Define and manage SLIs and SLOs, using error budgets to guide delivery decisions.
• Influence service and system design to improve fault tolerance, observability and operational sustainability.
• Debug complex production issues across code, services, and infrastructure using software engineering practices.
• Perform root cause analysis using logs, metrics, traces, and code-level investigation.
• Build automation and self-healing mechanisms to prevent repeat failures.
• Execute production changes (patching, certificate management, software releases) with safety and observability.
• Design and operate production observability aligned to service health and customer impact.
• Lead and participate in incident response, for high-severity events.
• Collaborate with engineering, product, architecture, and operations teams.
• Operate with autonomy and sound judgment in reliability decisions.

Skills

SRE ownership

AWS & cloud engineering

Programming: C#, .NET, Java

Observability & incident response

On-call rotation experience

Education

Bachelor’s or Master’s in Computer Science or equivalent experience

Tools

AWS

Kubernetes

CI/CD

Infrastructure as Code

Job description

Vertafore, a Denver-based leader in insurance tech, seeks a Senior Site Reliability Engineer to own reliability, scalability, and operational integrity of critical production services. You will manage SLIs/SLOs, drive observability improvements, and lead incident response with cross-functional teams.

The role requires strong software engineering skills and hands-on experience with AWS, Kubernetes, CI/CD, and hybrid environments, with on-call responsibilities and flexible hours as needed.