Senior SRE: Reliability, Observability & Auto-Healing

Vertafore Career Center; Denver (CO); On-site; USD 110,000 - 145,000; Full time

Job summary

Vertafore is seeking a Senior Site Reliability Engineer to own the reliability, scalability, performance, and operational integrity of critical production services in Denver, CO. You will oversee the full-service lifecycle—from design and deployment readiness through production operations and incident response.

This role emphasizes strong software engineering, autonomous operation across AWS, hybrid data centers, and customer-hosted environments, with a focus on observability, fault tolerance,

Qualifications

• 8+ years of hands-on Site Reliability Engineering or reliability-focused engineering experience with end-to-end service ownership.
• Senior engineering scope with accountability for reliability outcomes.
• Strong software engineering skills in C#, .NET, Java, Python, React, or similar technologies.
• Practical experience applying SRE principles (SLIs, SLOs, error budgets).
• Hands-on experience with AWS, Kubernetes, CI/CD, infrastructure as code and hybrid environments.
• Strong knowledge of Linux and Windows systems, application platforms and relational databases.
• Bachelor's or master's degree in computer science or equivalent experience.
• Participation in anonymous-call rotation; flexible hours as required.

Responsibilities

• Own production services end to end. Accountable for reliability, availability, scalability, performance, and operational health.
• Define and manage SLIs and SLOs, using error budgets to guide delivery decisions.
• Influence of service and system design to improve fault tolerance, observability and operational sustainability.
• Debug complex production issues across application code, services and infrastructure using software engineering practices.
• Perform root cause analysis using logs, metrics, traces, and code-level investigation.
• Build automation and self-healing mechanisms to prevent repeat failures.
• Execute production changes (patching, certificate management, software releases) with safety, automation, and observability.
• Design and operate production observability aligned to service health and customer impact.
• Lead and participate in incident response, for high-severity events.
• Collaborate with engineering, product, architecture, and operations teams.
• Operate with autonomy and sound judgment in reliability decisions.

Skills

C#

Java

Python

.NET

React

SRE principles

Observability

Incident response

AWS

Kubernetes

CI/CD

Linux/Windows

Education

Bachelor's or Master's in CS or equivalent

Tools

Terraform

CI/CD pipelines

AWS Console

Git

Job description

Vertafore is seeking a Senior Site Reliability Engineer to own the reliability, scalability, performance, and operational integrity of critical production services in Denver, CO. You will oversee the full-service lifecycle—from design and deployment readiness through production operations and incident response.

This role emphasizes strong software engineering, autonomous operation across AWS, hybrid data centers, and customer-hosted environments, with a focus on observability, fault tolerance,