Senior SRE – Remote, High-Impact Cloud Infra

Upserve; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Upserve is seeking an experienced Site Reliability Engineer to design, operate, and improve the reliability of our restaurant-technology platform. You will automate provisioning, monitoring, and incident response in collaboration with software engineers, QA, and product teams.

The role emphasizes cloud-based architecture, cost-optimized infrastructure, and adherence to IaC and DevOps practices. Remote-friendly environment with opportunity for growth across technical and leadership paths.

Qualifications

• Strong knowledge of AWS and cloud infrastructure best practices.
• Hands-on experience with Docker, Kubernetes, and Linux systems.
• Experience with configuration management tools (Chef, Puppet, Ansible, Salt).
• Infrastructure as code: Terraform/OpenTofu, automation and scripting.

Responsibilities

• Design, operate and ensure reliability of Upserve product infrastructure.
• Automate and monitor systems to support product development.
• Architect scalable, cost-efficient cloud infrastructure with high availability.
• Collaborate with developers, QA, PMs and other teams.
• Adhere to best practices: IaC, monitoring, security, SRE/DevOps methods.
• Provide timely remediation during production incidents and be on-call as needed.

Skills

AWS

Docker

Kubernetes

Linux

Chef-Puppet-Ansible-Salt

Terraform-OpenTofu

Shell scripting

Python-Ruby-Go

Agile-CD

Tools

Terraform

OpenTofu

Job description

Upserve is seeking an experienced Site Reliability Engineer to design, operate, and improve the reliability of our restaurant-technology platform. You will automate provisioning, monitoring, and incident response in collaboration with software engineers, QA, and product teams.

The role emphasizes cloud-based architecture, cost-optimized infrastructure, and adherence to IaC and DevOps practices. Remote-friendly environment with opportunity for growth across technical and leadership paths.