Senior SRE: AI-Driven Cloud Reliability

SupportFinity™; San Francisco (CA); Hybrid; USD 164,000 - 205,000; Full time

Benefits offered by this job

BetterUp coaching

Competitive pay

Medical, dental, and vision insurance

Flexible paid time off

Holiday observances

Inner Workdays

Volunteer Days

L&D stipend

Summer & Winter breaks

401(k)

Job summary

BetterUp Inc. is seeking a Site Reliability Engineer to build and operate scalable cloud infrastructure and observability for our AI-forward platform.

You will deploy on AWS with Terraform, manage Kubernetes clusters, and design resilient, automated systems with modern observability stacks. The role emphasizes collaboration, automation, and a maker mindset within a hybrid work environment.

Qualifications

• 4+ years of experience in SRE or infrastructure roles.
• Genuine excitement about AI tooling and using copilots/LLMs.
• Deep experience with AWS.
• Hands-on Kubernetes experience deploying, scaling, debugging, and securing clusters.
• Strong Terraform skills for multi-environment infra.
• Familiarity with modern observability stacks (Datadog, Prometheus, OpenTelemetry).
• Strong debugging instincts and ability to explain incidents clearly.
• Builder mindset to automate manual processes.

Responsibilities

• Leverage AI-powered tools and automation to transform monitoring and maintenance of production systems.
• Build and operate cloud infrastructure on AWS using Terraform.
• Manage and scale Kubernetes clusters for high availability and performance.
• Design alerting and observability systems.
• Collaborate with engineers to embed reliability in development lifecycle.
• Automate incident response workflows and build self-healing infra.
• Experiment with AI tools for log analysis and anomaly detection.
• Drive continuous improvement with data-driven retrospectives and reliability metrics.

Skills

4+ years SRE/infra experience

AI tooling enthusiasm

Strong debugging instincts

Clear communication

Builder's mindset

Tools

AWS

Kubernetes

Terraform

Datadog

Prometheus

OpenTelemetry

Job description

BetterUp Inc. is seeking a Site Reliability Engineer to build and operate scalable cloud infrastructure and observability for our AI-forward platform.

You will deploy on AWS with Terraform, manage Kubernetes clusters, and design resilient, automated systems with modern observability stacks. The role emphasizes collaboration, automation, and a maker mindset within a hybrid work environment.