Senior Site Reliability Engineer: Scale & Observability

Vertafore; Denver (CO); On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Medical, vision & dental plans

401(k) Retirement Savings Plan with

Life, LTD/AD&D

Parental Leave

Education Assistance

Employee Assistance Program (EAP)

Job summary

Vertafore is seeking a Senior Site Reliability Engineer to own the reliability, scalability, and performance of critical production services in Denver. You will drive design, deployment readiness, and incident response while improving observability and fault tolerance.

You will apply SRE principles, define SLIs/SLOs, and lead on-call rotations with cross-functional collaboration to ensure service health and customer impact are minimized. The role offers a challenging, fast-paced environment.

Qualifications

• 8+ years hands-on SRE or reliability engineering with end-to-end ownership.
• Senior engineering scope with accountability for reliability outcomes.
• Experience with AWS, Kubernetes, CI/CD, and IaC.
• Strong software engineering skills in C#, .NET, Java, Python, React or similar.
• Experience applying SRE principles (SLIs, SLOs, error budgets).
• On-call rotation; flexible hours as required.

Responsibilities

• Own production services end to end for reliability and health.
• Define SLIs/SLOs and manage error budgets to guide delivery.
• Improve fault tolerance, observability, and operational sustainability.
• Debug production issues across apps and infra using engineering practices.
• Perform root-cause analysis with logs, metrics, traces, and code-level investigation.
• Build automation and self-healing mechanisms to prevent repeat failures.
• Execute production changes with safety, automation, and observability.
• Design and operate production observability aligned to service health and customer impact.
• Lead and participate in incident response for high-severity events.
• Collaborate with engineering, product, architecture, and operations teams.
• Operate with autonomy and sound judgment in reliability decisions.

Skills

SRE principles

AWS

Kubernetes

CI/CD

Infrastructure as Code

Linux/Windows

Languages: C#, .NET, Java, Python

On-call rotation

Education

Bachelor's or Master's in CS

Tools

AWS

Kubernetes

CI/CD

IaC (Terraform/CFN)

Job description

Vertafore is seeking a Senior Site Reliability Engineer to own the reliability, scalability, and performance of critical production services in Denver. You will drive design, deployment readiness, and incident response while improving observability and fault tolerance.

You will apply SRE principles, define SLIs/SLOs, and lead on-call rotations with cross-functional collaboration to ensure service health and customer impact are minimized. The role offers a challenging, fast-paced environment.