Senior SRE Consultant: Kubernetes & Observability

NTT DATA North America; Atlanta (GA); On-site; USD 140,000 - 180,000; Full time

Job summary

NTT DATA North America is seeking an experienced Technology Consultant - Site Reliability Engineer (SRE) to enhance reliability of distributed enterprise applications. You will collaborate across engineering, DevOps, cloud, and support teams to improve availability, scalability, and efficiency.

Responsibilities include managing Kubernetes-based apps, implementing observability, troubleshooting production issues, and driving automation to reduce toil.

Qualifications

• 6+ years of experience in Site Reliability Engineering, DevOps, or Production Engineering/Support.
• 4+ years of hands-on experience with Kubernetes, Docker, and containerized applications.
• 4+ years of experience with Java, Spring Boot, Microservices, and REST APIs.
• 3+ years of experience with observability and monitoring tools such as Splunk, Dynatrace, Prometheus, Grafana, Datadog, or ELK.

Responsibilities

• Manage and support business-critical applications running on Kubernetes and containerized platforms.
• Monitor application and platform health and proactively identify reliability, availability, and performance issues.
• Troubleshoot Kubernetes deployments, pods, services, networking, configurations, and application issues.
• Implement and enhance observability solutions covering metrics, logs, traces, dashboards, and alerting.
• Support and troubleshoot Java/Spring Boot and Microservices-based applications.
• Perform root cause analysis (RCA) for critical production incidents and implement permanent corrective actions.
• Define and monitor SLIs, SLOs, SLAs, Error Budgets, and other reliability metrics.
• Automate repetitive operational activities and identify opportunities to reduce operational TOIL.
• Participate in incident, problem, change, and production release management activities.
• Collaborate with engineering teams to improve application resilience, performance, scalability, and fault tolerance.
• Support CI/CD pipelines and improve application deployment and release processes.
• Participate in capacity planning, performance tuning, disaster recovery, and production readiness reviews.
• Develop and maintain operational runbooks, troubleshooting procedures, and technical documentation.

Skills

Site Reliability

DevOps

Production Engineering

Problem solving

Tools

Kubernetes

Docker

Prometheus

Grafana

Splunk

Dynatrace

Datadog

ELK

Job description

NTT DATA North America is seeking an experienced Technology Consultant - Site Reliability Engineer (SRE) to enhance reliability of distributed enterprise applications. You will collaborate across engineering, DevOps, cloud, and support teams to improve availability, scalability, and efficiency.

Responsibilities include managing Kubernetes-based apps, implementing observability, troubleshooting production issues, and driving automation to reduce toil.