Senior SRE: Cloud Identity Platform & AI Ops

Ping Identity; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Generous PTO & Holiday Schedule

Parental Leave

Progressive Healthcare Options

Retirement Programs

Education Reimbursement

Commuter Offset (Specific locations)

Job summary

Ping Identity is seeking a Senior Site Reliability Engineer to join the Recognize Platform team. You will own infrastructure powering authentication services across global production EKS clusters, with a small, senior team and high ownership.

Emphasis on GitOps, automation, and AI-assisted engineering. You will collaborate with delivery engineers, product owners, and software developers to build a scalable platform, extend AI agents, and ensure reliable operations across environments.

Qualifications

• Proven professional experience as an SRE/DevOps Engineer.
• Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane).
• Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows).
• Hands-on experience deploying and operating container workloads on EKS.
• Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty).
• Active use of AI agents and LLM-based tooling in daily engineering work.
• Familiarity with secrets management best practices - SOPS and AWS KMS in particular.
• Practical knowledge of CI/CD tools, ideally CircleCI.

Responsibilities

• Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD).
• Take ownership of infrastructure requirements and coordinate the maintenance backlog.
• Collaborate with delivery engineers, product owners, and software developers across teams.
• Build and maintain a scalable, automated platform foundation across production and development environments.
• Integrate and extend AI agents to accelerate internal engineering workflows—from incident triage to deployment pipelines.
• Contribute to identity-focused platform infrastructure supporting Ping's authentication services.

Skills

SRE/DevOps

Kubernetes

Istio

GitOps

Terraform

Helm

AI tooling

Monitoring

Tools

New Relic

Splunk

PagerDuty

AWS KMS

SOPS

Python

Go

CircleCI

Job description

Ping Identity is seeking a Senior Site Reliability Engineer to join the Recognize Platform team. You will own infrastructure powering authentication services across global production EKS clusters, with a small, senior team and high ownership.

Emphasis on GitOps, automation, and AI-assisted engineering. You will collaborate with delivery engineers, product owners, and software developers to build a scalable platform, extend AI agents, and ensure reliable operations across environments.