Senior SRE & Application Support Engineer — Hybrid

The Depository Trust & Clearing Corporation (DTCC); Tampa (FL); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Health & life insurance

Pension / Retirement benefits

Paid Time Off and personal/family care

Hybrid work model: 3 onsite days, 2 of

Job summary

The Depository Trust & Clearing Corporation (DTCC) is seeking a Senior Application Support Engineer (SRE) in Tampa. You will ensure stability, reliability, and performance of mission-critical applications, partnering with development, infrastructure, and global operations teams to reduce toil and drive continuous improvement.

You will lead incident management, develop runbooks, and contribute to release activities while embracing automation and operational excellence in a hybrid environment.

Qualifications

• 6+ years in application support, SRE, or production engineering.
• Bachelor's degree or equivalent experience.
• Strong hands-on troubleshooting and incident response.

Responsibilities

• Lead application support with SRE responsibilities to improve reliability and observability.
• Lead resolution of critical production incidents with root-cause analysis.
• Own incident, problem, and major incident management and post-incident reviews.
• Develop runbooks, knowledge articles, and operational documentation.
• Support release, change, and deployment activities including vendor upgrades.
• Participate in DR testing and audit readiness.

Skills

SRE mindset

Linux & Windows

Automation scripting

Incident management

Observability

SQL databases

ITSM tools

Cloud & containers

Messaging systems

Job scheduling (Autosys)

Education

Bachelor's degree or equivalent experience

Tools

Dynatrace

Splunk

Grafana

Selenium

Jira

ServiceNow

Autosys

OpenShift/AWS

Job description

The Depository Trust & Clearing Corporation (DTCC) is seeking a Senior Application Support Engineer (SRE) in Tampa. You will ensure stability, reliability, and performance of mission-critical applications, partnering with development, infrastructure, and global operations teams to reduce toil and drive continuous improvement.

You will lead incident management, develop runbooks, and contribute to release activities while embracing automation and operational excellence in a hybrid environment.