Senior Splunk & OpenTelemetry Engineer

Infosys Limited; Hartford, Northern (CT, KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Disability insurance

Health reimbursement accounts

401(k) plan

Job summary

Infosys Limited in the United States seeks an Infrastructure Consultant 2 to partner with client teams in resolving complex incidents, performing root-cause analyses, and documenting preventive recommendations across enterprise IT infrastructure.

The role covers scalable infrastructure design, release alignment, deployments, security checks, and cross-functional collaboration with onsite, offshore, and vendor teams; relocation may be required to support projects nationwide.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Responsibilities

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Skills

Splunk Admin

ServiceNow

AWS Container services

Education

Bachelor's degree

Tools

Splunk

ServiceNow

AWS Container services

Job description

Infosys Limited in the United States seeks an Infrastructure Consultant 2 to partner with client teams in resolving complex incidents, performing root-cause analyses, and documenting preventive recommendations across enterprise IT infrastructure.

The role covers scalable infrastructure design, release alignment, deployments, security checks, and cross-functional collaboration with onsite, offshore, and vendor teams; relocation may be required to support projects nationwide.