Nexthink Infrastructure Engineer — Automation & IT Ops

Infosys BPM Philippines; New York (NY); On-site; USD 82,000 - 107,000; Full time

Benefits offered by this job

Disability Insurance

Health Reimbursement

401(k) Plan

Insurance Benefits

Job summary

Infosys is seeking an Infrastructure Consultant 2 in New York, NY to join our global delivery team. You will collaborate with client and internal teams to resolve incidents, perform root cause analyses, and document findings with preventive recommendations.

You will assess client IT infrastructure, design scalable solutions, and align release schedules, executing deployments and post-deployment testing while keeping systems secure and compliant.

Qualifications

• Hands-on experience with monitoring and remediation tools.
• Experience building automated remediation and self-healing solutions.
• Active Directory and Windows/macOS troubleshooting experience.

Responsibilities

• Resolve incidents with root cause analyses and preventive recommendations.
• Assess client IT infrastructure and prepare actionable reports.
• Design scalable, cost-effective infrastructure solutions.
• Coordinate deployments and change control across environments.
• Support capacity planning and performance optimization.
• Conduct security checks and continuity planning.

Skills

Python

PowerShell scripting

Windows administration

macOS support

Active Directory administration

Data analysis

Education

Bachelor’s degree

Tools

Nexthink

Splunk

Wireshark

ExtraHop

VDI

Job description

Infosys is seeking an Infrastructure Consultant 2 in New York, NY to join our global delivery team. You will collaborate with client and internal teams to resolve incidents, perform root cause analyses, and document findings with preventive recommendations.

You will assess client IT infrastructure, design scalable solutions, and align release schedules, executing deployments and post-deployment testing while keeping systems secure and compliant.