Senior Specialist, Client Processing - FX Operations

BNY Mellon; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

BNY Mellon is seeking a detail-oriented candidate for an FX Operations role in Pittsburgh. You will provide essential analytics and reporting services while managing client relationships. The position entails solving complex issues and ensuring timely delivery of services.

The ideal candidate will have a Bachelor's degree or equivalent, with 5-7 years of experience in Foreign Exchange, Derivatives, or Cash processing. Join us to contribute to our team's objectives in a dynamic environment.

Qualifications

• 5-7 years of total work experience preferred.
• Experience in Foreign Exchange, Derivatives, or Cash processing is highly preferred.

Responsibilities

• Provide complex analytics and reporting services to improve client processing systems.
• Advise organizational units on timely service delivery.
• Participate in product development and system testing.

Skills

Complex problem-solving

Experience in Foreign Exchange

Client relationship management

Education

Bachelor's degree or equivalent

Job description

In this role, you'll make an impact in the following ways:

• This is an FX Operations job that is fast paced and time sensitive.
• Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manages moderate to complex external client issues.
• Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
• Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
• Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
• Solves complex problems based on an understanding and knowledge of the intricacies of the system.
• Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
• Provides support to lower level client processing roles.
• May be responsible for allocating and checking work of other team members.
• May be responsible for specific supervisory review, training and approval actions.
• Contributes to the achievement of related teams objectives

To be successful in this role, we're seeking the following:

• Bachelors degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience is preferred.
• Experience in Foreign Exchange, Derivatives, or Cash processing is highly preferred.