Specialist, Client Processing II - Global Clearing Ops

BNY; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

BNY is seeking a Specialist, Client Processing II to join their Global Clearing Operations team in Lake Mary, FL. This role involves routine and non-routine client service and transactional support, requiring a Bachelor's degree and preferably 0-3 years of experience. The specialist will process transactions, handle inquiries, and collaborate with other team members to ensure timely service delivery. Strong problem-solving and communication skills are essential for success in this operational role.

Qualifications

• Bachelor's degree or the equivalent combination of education and experience is required.
• 0-3 years of total work experience is preferred.
• Experience in brokerage processing is preferred.

Responsibilities

• Perform routine and non-routine client service and transactional support functions.
• Interact with other organizational units/teams to ensure timely delivery of service.
• Process account related transactions per scheduled events/client authenticated direction.
• Answer inquiries and resolve problems or issues following established procedures.
• Manage situations requiring adaptation of responses or research.
• Contribute to the achievement of team objectives.

Skills

Client service skills

Problem-solving

Adaptability

Communication skills

Education

Bachelor's degree or equivalent

Job description

Specialist, Client Processing II - Global Clearing Ops

Lake Mary, FL

We’re seeking a future team member for the role of Specialist, Client Processing II - Global Clearing Ops to join our Global Clearing Operations team. This role is located in Lake Mary, FL.

Responsibilities

• Performs routine and non-routine client service and transactional support functions.
• Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
• Processes account related transactions per scheduled events/client authenticated direction.
• Following established procedures, answers inquiries, and resolves problems or issues.
• Manages situations which may require adaptation of response or extensive research according to client response.
• Escalates more complex situations to senior colleagues.
• Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
• Performs complex operational tasks in a product or functional area.
• May be responsible for allocating and checking work of team members.
• May be responsible for specific supervisory review and approval actions.
• Contributes to the achievement of team objectives.

Qualifications

• Bachelors degree or the equivalent combination of education and experience is required.
• 0-3 years of total work experience is preferred.
• Experience in brokerage processing is preferred.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.