Senior Solutions Practice Director – AI & Strategy

World Wide Technology, Inc.; United States; À distance; USD 175 000 - 220 000; Plein temps

Avantages offerts par ce poste

Health and Wellbeing

Profit Sharing

401k Plan with Company Matching

Paid Time Off

Parental Leave

Tuition Reimbursement

Résumé du poste

World Wide Technology, Inc. seeks a Sr. Practice Director to oversee multiple practice areas, driving strategic growth, client relationships, and operational excellence.

You will lead strategic initiatives, manage practice performance, and ensure top-tier client service and outcomes. This role requires extensive experience in managing complex consulting portfolios, with a focus on AI-enabled platforms and enterprise technology.

Qualifications

• 15+ years of progressive experience in IT solutions, services, or technology consulting.
• 7+ years leading managers and multi-disciplinary teams.
• Experience establishing quality-assurance, audit, and continuous-improvement practices for solutions work.
• Experience leading business adoption of AI-enabled or automation platforms.
• Strong financial acumen across bookings, forecast, budget, pipeline, and gross profit.
• Excellent executive communication and cross-functional partnership with Sales, Delivery, Finance, Legal & Compliance, and Go-to-Market teams.

Responsabilités

• Set departmental strategy, foster innovation, and provide operational oversight to ensure initiatives and functions align with business priorities and deliver intended outcomes.
• Provide business leadership for FirstLight, WWT’s AI-enabled, end-to-end services solutioning platform, including strategic direction, stakeholder alignment, adoption, and business outcomes. Service delivery and product management remain outside this role’s scope.
• Provide executive-level solutioning perspective and risk-based guidance during Deal Review for WWT’s largest and most complex engagements.
• Set strategy and provide portfolio-level oversight of solutions for OEM Services Resale. Other teams will prepare individual engagements.
• Set strategy and provide oversight of the Service Catalog and Productized Solutions programs. A Senior Manager under this role’s direction will be responsible for day-to-day leadership and execution.
• Set strategy and provide portfolio-level oversight for Supply Chain Services solutions, aligning priorities, investments, and solution quality with business objectives. A Senior Manager reporting to this role will be responsible for day-to-day leadership and execution.
• Provide strategic oversight of solution quality across the assigned portfolio by establishing quality-assurance and audit practices, coaching SSAs and leaders, incorporating Sales and Delivery feedback, and implementing tactical and strategic improvements.
• Partner with other Solutions leaders to improve the quality and consistency of Solutions Intake and enable collaborative solutioning across multiple Solution Areas.
• Build a high-performing, engaged organization by advancing employee recognition, satisfaction, development, training, and leadership development.
• Set the agenda for and lead employee and leadership meetings that align teams, communicate priorities, and drive decisions. Managers and employees reporting to this role will coordinate related planning and follow-up activities.
• Provide timely, clear, and relevant communication to leaders and employees regarding strategy, priorities, decisions, progress, and organizational changes.
• Lead strategic initiatives each year.

Description du poste

World Wide Technology, Inc. seeks a Sr. Practice Director to oversee multiple practice areas, driving strategic growth, client relationships, and operational excellence.

You will lead strategic initiatives, manage practice performance, and ensure top-tier client service and outcomes. This role requires extensive experience in managing complex consulting portfolios, with a focus on AI-enabled platforms and enterprise technology.