Senior Solutions & Implementation Manager

OpenKrill; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Payoneer is seeking a Senior Solutions & Implementation Manager to design scalable technical solutions and lead complex client implementations. You will partner with GTM, Product, R&D, Operations, Data, and more, engaging with C-level executives and cross-functional teams to drive client success.

The role requires extensive experience in solution design, architecture, and cross-team collaboration, with a fintech background preferred. Travel as needed and a remote-first environment in the US.

Qualifications

• 7+ years of experience designing and delivering complex technical solutions.
• Excellent verbal and written communication with technical and non-technical audiences.
• Familiarity with APIs, SaaS products, and fintech domain preferred.

Responsibilities

• Develop designs, technical specifications, and solution blueprints aligned with best practices and regulatory requirements.
• Lead implementation from design through testing and deployment, ensuring timely delivery.
• Evaluate complex requirements and distill into functional technical requirements with internal and partner teams.
• Document BRD, SDD, and related design artifacts; maintain project knowledge base.
• Review and optimize existing solutions for quality, maintainability, and performance.
• Act as a trusted advisor during pre-sales and throughout implementation with external and internal stakeholders.

Skills

Strategic thinking

Strong communication

Problem solving

Leadership

Education

Bachelor's degree or equivalent experience

Tools

PowerPoint

Excel

Figma

Miro

Asana

Salesforce

Azure

Job description

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role Summary

Location: Remote, US

Full-Time

We are seeking an innovative, proactive, and strategic-minded Senior Solutions & Implementation Manager who thrives in a fast-paced and ambiguous environment. The ideal candidate will have strong attention to detail and the ability to design and deliver scalable, high-performance technical solutions that meet client needs. You will engage with C-level executives and work cross-functionally with teams in GTM, Product, R&D, Operations, Data, and more to ensure client success while managing some of our most high-profile projects.

What you’ll do:

• Develop comprehensive designs, technical specifications, and solution blueprints that align with industry best practices and regulatory requirements. Create innovative, scalable, and cost-effective technical solutions for both new and existing clients.
• Act as the key project and client-facing representative, leading the implementation process from initial concept and design through testing and deployment. Ensure timely delivery and adherence to project milestones.
• Evaluate complex requirements (business, technical, security, reporting, legal/regulatory) and assess feasibility. Collaborate with internal and partner teams to distill these into functional requirements.
• Thoroughly document solutions for internal and external alignment, including drafting Business Requirement Documents (BRD) and Solution Design Documents (SDD), creating custom design flowcharts, and maintaining a comprehensive project knowledge base.
• Conduct existing solution reviews and performance optimizations to ensure the integrity, quality, and maintainability of solutions.
• Serve as a trusted advisor and technical expert during pre-sales meetings and throughout the implementation process for both external and internal points of contact.

Who you are:

• 7+ years of experience as a Solutions Architect or in a similar role, with a proven track record of designing and delivering complex technical solutions.
• A passion for solving complex problems and building scalable processes, coupled with strong attention to detail.
• Excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
• A proactive and strategic thinker with excellent multitasking and prioritization abilities.
• Familiarity with APIs, SaaS products, and technologies, as well as proficiency in PowerPoint, Excel, Figma/Miro, Asana, Salesforce, Azure, etc.
• Strong business understanding with a basic comfort level regarding commercials and contracts.
• Solid analytical, problem-solving, and leadership capabilities, with the ability to anticipate issues and implement effective solutions.
• Fintech background strongly preferred.
• Bachelor's degree or equivalent experience.
• Willingness to travel as needed.

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The Payoneer Ways of Working

Act as our customer’s partner on the insideLearning what they need and creating what will help them go further.

Do it. Own it.Being fearlessly accountable in everything we do.

Continuously improveAlways striving for a higher standard than our last.

Build each other upHelping each other grow, as professionals and people.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.