Senior Solutions Engineer — AI-First Observability (Hybrid)

LogicMonitor; Austin (TX); Hybrid; USD 94,815 - 130,410; Full time

Job summary

LogicMonitor is seeking a Software Engineer to join our Austin-based team to deliver complex deployments, integrate custom solutions, and drive product enhancements across cloud, on‑prem, and edge environments. You will collaborate with Solutions Architects, use REST APIs, and apply agile methods to ship reliable automations and tools that empower our customers and internal teams.

The role requires 4+ years of development experience in Python/Go/Java/JavaScript, strong debugging skills, and

Qualifications

• Bachelor's degree in Computer Science or a related field, or equivalent experience.
• 4+ years of software development experience in commercial or enterprise environments.
• 3+ years of hands-on development using Python, Go, Java, or JavaScript.
• Strong grasp of programming concepts and effective debugging techniques.
• Robust knowledge of modern web architectures, microservices, and APIs.
• Familiarity with AWS services and other cloud platforms.

Responsibilities

• Lead Complex Deployments: Spearhead large-scale Professional Services engagements.
• Drive Product Enhancements: Identify product gaps and communicate insights to Product/Development teams.
• Deploy Custom Integrations: Implement tailored REST API integrations to extend functionality.
• Advocate Best Practices: Share technical best practices to elevate team performance.
• Stay Informed: Monitor new product features and updates via internal resources.
• Collaborate on Scoping: Serve as a sounding board for Solutions Architects during scoping.
• Plan Iteratively: Prioritize and schedule deliverables using iterative development approaches.
• Design & Implement Solutions: Create, document, code, and test tools, automations, or enhancements.
• Agile Execution: Implement solutions following agile methodologies.
• Customer-Centric Automation: Translate customer requirements into automation products.
• Envision System Enhancements: Analyze business requirements to propose new features.

Skills

Python

Go

Java

JavaScript

Education

Bachelor's degree in Computer Science or related field

Tools

Docker

Ansible

Chef

Puppet

SaltStack

Job description

LogicMonitor is seeking a Software Engineer to join our Austin-based team to deliver complex deployments, integrate custom solutions, and drive product enhancements across cloud, on‑prem, and edge environments. You will collaborate with Solutions Architects, use REST APIs, and apply agile methods to ship reliable automations and tools that empower our customers and internal teams.

The role requires 4+ years of development experience in Python/Go/Java/JavaScript, strong debugging skills, and