Senior Solutions Engineer

Cloudera; United States; Remote; USD 186,000 - 214,000; Full time

Job summary

A leading technology company is seeking a Senior Solutions Engineer to manage the technical sales process and enhance customer satisfaction using Cloudera's technologies. The ideal candidate will have extensive experience in a customer-facing role and a passion for leveraging technology to drive business solutions, demonstrating exceptional problem-solving and communication skills.

Benefits

Generous PTO Policy

Flexible Work From Home Policy

Mental & Physical Wellness Programs

Phone and Internet Reimbursement

Access to Continued Career Development

Comprehensive Benefits and Competitive Packages

Paid Volunteer Time

Qualifications

• Minimum 8 years in a customer-facing role, ideally pre-sales.
• Experience with Big Data and Cloud Services.
• Expertise in gathering customer business requirements.

Responsibilities

• Own the technical sales process from introductory to post-sales.
• Design solutions based on customer needs and Cloudera technologies.
• Advocate for customer needs with Product Management and Engineering.

Skills

Communication

Problem Solving

Data Science

Data Governance

Technical Presentations

Tools

Big Data

Cloud Services (AWS, Azure, GCP)

Unix

Linux

Job description

Business Area:

Sales Engineering

Seniority Level:

Mid-Senior level

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

At Cloudera, our goal is to make everyone feel valued for their contributions to the company’s mission. We are looking for smart people who want to do remarkable things. We strive to build an environment of casual intensity where people enjoy coming to work every single day. We are currently seeking a customer-facing, hands-on technologist with a track record of success to join us.

As a Senior Solutions Engineer you will:

• Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)

• Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology

• Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns

• Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera

• Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales

• Presenting product roadmap and vision to inspire your customers to think bigger

• Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice

• Advocating for your customers’ needs to Product Management and Engineering

• Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)

• Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.

We’re excited about you if you have:

• A passion for using technology to make a difference to people and organizations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customers

• A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context

• The ability to create and give technical presentations and demonstrations

• Experience with some of the following technologies:

  • Big Data, Data Warehousing or Relational Databases

  • One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have

  • Data Engineering, Data Science or Machine Learning

  • Operations, Security and Data Governance within the enterprise

  • Unix or Linux

• Experience gathering and understanding customer business requirements

• Excellent written and verbal communication

• Problem solving skills

• A willingness to learn, a curiosity to discover and a drive to make your customers successful

The expected base salary range for this role in

• California is $186,750 - $213,750

• Please note that the compensation details listed in our job postings reflect the base salary only, and do not include commissions or bonus as applicable

• The salary will vary depending on your job-related skills, experience and location

(Note: Base Salary Ranges will be calculated from a % of OTE, based on split)

What you can expect from us:

• Generous PTO Policy

• Support work life balance with Unplugged Days

• Flexible WFH Policy

• Mental & Physical Wellness programs

• Phone and Internet Reimbursement program

• Access to Continued Career Development

• Comprehensive Benefits and Competitive Packages

• Paid Volunteer Time

• Employee Resource Groups

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