Senior Solutions Engineer

GitHub, Inc.; United States; Remote; USD 88,000 - 236,000; Full time

Job summary

An innovative firm is seeking a Senior Solutions Engineer to provide technical presales support for enterprise clients. This role involves engaging with large customers to align business needs with technical solutions, ensuring successful software delivery. The ideal candidate will have extensive experience in technical consulting and a strong understanding of the software development lifecycle. Join a forward-thinking company that values diversity and encourages growth, offering competitive pay and remote work opportunities. If you're passionate about technology and eager to make an impact, this role is perfect for you.

Benefits

Remote Work

Competitive Pay

Generous Learning Opportunities

Excellent Benefits

Qualifications

• 8+ years in technical consulting or related experience.
• Experience in technical sales and customer engagement.
• Ability to analyze customer needs and provide solutions.

Responsibilities

• Engage in pre-sales activities with large customers.
• Develop and maintain relationships within customer organizations.
• Present solutions and conduct product demos to address challenges.

Skills

Technical Consulting

Sales Cycle Management

Software Development Lifecycle (SDLC)

Digital Transformation

Problem Solving

Education

Bachelor's Degree in Computer Science

Master's Degree in Computer Science

Doctorate in Computer Science

Tools

Git

GitHub

CI/CD Tools

DevSecOps Tools

Job description

About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from Remote, United States

Overview

GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for an experienced Senior Solutions Engineer in the United States to provide technical presales support for our enterprise customer base — in regulated industries, particularly manufacturing and public sector customers.

Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as a trusted advisor to remove technical objections and creatively address pain points in a customer's SDLC. They will work internally with sales and product development teams to identify solutions that meet customers' business needs and document requests to expand the capabilities of GitHub's platform.

We're extremely passionate about the quality of our work. If you are technically sharp, business minded, and people oriented, you might be a fit for this role!

Responsibilities

• Engage in pre-sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.
• Develop and maintain external relationships within the customer organization to support strategic alignment and solution adoption.
• Identify customer issues and collaborate with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.
• Analyze customer situations to advise on gaps that GitHub solutions can fill, contributing to strategic frameworks and roadmaps that address customer pain points.
• Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition.
• Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security to customers, acting as a trusted advisor in security program development.
• Synthesize and communicate business and industry insights to identify growth opportunities and align product features with customer digital transformation initiatives.
• Design and develop innovative solutions that leverage GitHub's platform capabilities to address complex customer challenges, ensuring alignment with their strategic goals.
• Collaborate with sales and account management teams to develop strategic account plans that drive long-term customer success and growth.

Qualifications

Required Qualifications:

• 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Doctorate in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR equivalent experience.

• Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition
• Ability to travel up to 25% when needed

Preferred Qualifications:

• 3+ years experience in digital transformation using software modernization to drive customer business outcomes.
• Ability to identify and solve technical and business challenges related to software delivery
• Demonstrable knowledge of the enterprise Software Development Lifecycle (SDLC)
• Domain knowledge in one or more of the following:

1. Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps
2. Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows
3. DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends
4. Artificial Intelligence’s impact on the developer tools space

Experience working in or with large software development teams

Experience with regulated industry customers: in public sector or manufacturing sector technical sales or solving manufacturing software development, implementation or compliance problems

Compensation Range

The base salary range for this job is USD $88,900.00 - USD $235,900.00 /Yr.

In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 70/30 base salary/sales incentive.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.

Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.

Join us, and let’s change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!