Senior Solutions Engineer

Xometry; San Jose (CA); Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a charismatic Solutions Engineer to enhance customer engagement and drive sales in the aerospace sector. This role combines technical expertise with project management, requiring a deep understanding of manufacturing principles and customer needs. The ideal candidate will have over a decade of experience, particularly in CNC machining, and will thrive in a dynamic environment. Join a forward-thinking company that values creativity and collaboration, and be part of a team that is shaping the future of digital manufacturing.

Qualifications

• 10+ years in aerospace and defense engineering roles.
• Experience with ISO9001, AS9100d, ITAR compliance.

Responsibilities

• Partner with Account Executives to drive account growth.
• Assist Pre-Sales Engineering with knowledge gathering.

Skills

CNC machining

Manufacturing principles

Problem-solving skills

Communication skills

Customer engagement

Education

Bachelor's degree in Mechanical Engineering

Tools

Salesforce

Google Suite

Microsoft Office Suite

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking an experienced and charismatic engineer for a critical customer-facing Solutions Engineer role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the aerospace and defense engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering will report into the Pre-Sales Engineering community, which is dually led by Sales and Operations.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-focused engineer with digital fluency and a sincere enthusiasm about the aerospace industry, this could be the right role for you.

Responsibilities:

Customer Engagement and Sales:

• Partner with Account Executives to drive account growth and retention


• Discover, illuminate, digest, organize and execute major projects


• Join Account Executives in onsite visits with customers when appropriate


• Proactively identify and address potential manufacturing challenges (including DFM)


• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities


• Gather customer insights and feedback to inform sales strategies

Pre-Sales Engineering:

• Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes


• Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery


• Provide project management and oversight on complex opportunities

Qualifications:

• 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles


• Bachelor's degree in Mechanical Engineering is required


• Experience using Xometry's services from a customer perspective. Partner perspective is a bonus


• Deep familiarity with the methods, materials, culture and products of organizations such as Lockheed Martin, Northrop Grumman, Blue Origin, Anduril, General Dynamics, Moog, SpaceX


• Strong understanding of manufacturing principles, including drawings and GDT


• Particularly strong experience in CNC machining. Composites, Plastics, Harnesses and Sheet Metal Fab are bonuses


• Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements


• Excellent communication, interpersonal, and problem-solving skills. This must extend into remote/digital environments


• Ability to travel to customer and/or partner sites as needed. 25%-35% travel is typical


• Mountain or Pacific home time zone preferred


• Experience with CRM systems such as Salesforce


• Proficiency in Google Suite and Microsoft Office Suite

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.