Senior Solutions Engineer

ZipRecruiter; San Francisco (CA); Remote; USD 90,000 - 150,000; Full time

Job summary

An innovative company is seeking a charismatic Solutions Engineer to bridge the gap between technical expertise and customer engagement in the aerospace sector. This role offers a unique opportunity to leverage your 10+ years of experience in aerospace and defense engineering while collaborating closely with sales teams to drive growth and retention. You will engage directly with customers, manage complex projects, and provide insights that shape strategic initiatives. If you have a passion for digital manufacturing and a desire to make a significant impact, this position is perfect for you.

Qualifications

• 10+ years of experience in aerospace and defense engineering and manufacturing.
• Strong knowledge of manufacturing principles and GDT.

Responsibilities

• Partner with Account Executives to drive account growth and retention.
• Support Pre-Sales Engineering with knowledge gathering and preparing quotes.

Skills

Aerospace Engineering

Customer Engagement

Project Management

Manufacturing Principles

CNC Machining

Problem-Solving

Communication Skills

Education

Bachelor's Degree in Mechanical Engineering

Tools

Salesforce

Google Suite

Microsoft Office Suite

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting people with big ideas to manufacturers capable of bringing them to life. Xometry's digital marketplace provides manufacturers with critical resources to grow their business, while enabling buyers at Fortune 1000 companies to access global manufacturing capacity.

Xometry is seeking an experienced and charismatic engineer for a key customer-facing Solutions Engineer role. This position supports Sales by providing insights, feedback, and sharing knowledge gained from the aerospace and defense engineering and manufacturing community. The role combines customer engagement, technical expertise, and project management, reporting into the Pre-Sales Engineering team, which is jointly led by Sales and Operations.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-oriented engineer with digital fluency and a genuine enthusiasm for the aerospace industry, this could be the ideal role for you.

Responsibilities:

1. Customer Engagement and Sales:

• Partner with Account Executives to drive account growth and retention
• Identify, analyze, organize, and execute major projects
• Participate in onsite visits with customers alongside Account Executives when appropriate
• Proactively identify and resolve manufacturing challenges, including Design for Manufacturing (DFM)
• Stay informed about upcoming customer projects and initiatives to align Xometry's capabilities accordingly
• Gather customer insights and feedback to shape sales strategies

Pre-Sales Engineering:

• Support Pre-Sales Engineering with knowledge gathering, analysis, and preparing accurate, competitive quotes
• Integrate customer insights, partner knowledge, and system data to address customer needs and guide projects to completion
• Manage and oversee complex opportunities and projects

Qualifications:

• Minimum of 10 years of relevant experience in aerospace and defense engineering and manufacturing
• Bachelor's degree in Mechanical Engineering required
• Experience using Xometry's services as a customer is preferred; partner experience is a plus
• Deep understanding of methods, materials, culture, and products from organizations such as Lockheed Martin, Northrop Grumman, Blue Origin, Anduril, General Dynamics, Moog, SpaceX
• Strong knowledge of manufacturing principles, including drawings and Geometric Dimensioning and Tolerancing (GDT)
• Extensive experience in CNC machining; familiarity with composites, plastics, harnesses, and sheet metal fabrication is advantageous
• Knowledge of ISO9001, AS9100d, ITAR, NIST, and other compliance and certification standards
• Excellent communication, interpersonal, and problem-solving skills, capable of functioning effectively in remote and digital environments
• Willingness and ability to travel to customer and partner sites, typically 25-35%
• Located in Mountain or Pacific time zones
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

For US-based roles: Xometry participates in E-Verify and will verify employment eligibility via Form I-9 after a job offer is accepted.