Senior Solution Engineer

Omnissa, LLC in; Mountain View (CA); Remote; USD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Senior Solution Engineer to manage technical relationships with enterprise clients. This role focuses on supporting sales teams, driving adoption of cutting-edge digital workspace solutions, and crafting tailored customer solutions. As a trusted advisor, you will engage with decision-makers, provide technical enablement, and ensure clients maximize value from the platform. Join a rapidly growing company that values diversity and fosters an entrepreneurial spirit, where your contributions will shape the future of work and enhance customer experiences.

Qualifications

• 3+ years EUC Pre-Sales experience or 5+ years as a technology delivery consultant.
• Strong knowledge of Enterprise Architecture within customer landscapes.

Responsibilities

• Manage technical relationships with large-scale enterprise customers.
• Support sales teams technically during sales processes.

Skills

EUC Pre-Sales Experience

Enterprise Architecture Knowledge

Desktop Management (Windows, macOS, Linux, ChromeOS)

Mobile Platforms Experience (Android, iOS, iPadOS)

Active Directory Knowledge

Excellent Communication Skills

Presentation Skills

Problem-Solving Skills

Education

Relevant Certifications in Digital Workspace Technologies

Job description

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That's where Omnissa comes in.

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless, and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces—self-configuring, self-healing, and self-securing—Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations, and costs. We're experiencing rapid growth—and this is just the beginning of our journey!

At Omnissa, we're driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team. As a global private company with over 4,000 employees, we're always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we'd love to hear from you!

What is the opportunity:

As a Senior Solution Engineer, you will be responsible for managing the technical relationships within some of our large-scale enterprise and premier customers. You will support the sales teams technically during sales processes, while also proactively helping drive adoption and consumption of Omnissa products and solutions within existing customers. As a trusted advisor, you will help shape and influence their long-term digital workspace strategies.

Here is a breakdown:

1. Engage regularly with technology decision-makers in your customers, building long-term business relationships, and evangelizing Omnissa solutions.
2. Enable and manage your existing customers to maximize their value from Omnissa products, ensuring they have access to the correct resources and stay up-to-date with our solutions.
3. Deliver bespoke technical enablement, product updates, and technology roadmap sessions to new and existing customers as needed.
4. Track and support your sales opportunities. Collaborate with your Account team to ensure all opportunities are technically validated, including conducting proof of concepts, RFP/RFI responses, solution demonstrations, and technical workshops.
5. Craft and propose customer solutions that differentiate Omnissa software and services, meeting customer requirements and objectives, and demonstrating our competitive advantages where required.
6. Develop and maintain in-depth technical knowledge of Omnissa products and solutions.
7. Support the marketing team, assisting with marketing events, including public speaking at industry events and delivering webinar content.
8. Assist customers with product queries and provide escalation support for support issues.

What will you bring to Omnissa:

• Fluent English—both written and spoken.
• Desirable: 3+ years EUC Pre-Sales experience or 5+ years EUC as a technology delivery consultant.
• Strong knowledge of Enterprise Architecture within customer or partner landscapes.
• Experience in desktop management (Windows, macOS, Linux, ChromeOS).
• Experience with mobile platforms including Android, iOS, and iPadOS.
• Knowledge of Active Directory and Identity & Access Management systems.
• Proactive, capable, excellent communicator with a can-do attitude, passionate about EUC technology.
• Strong presentation skills and ability to demonstrate products effectively to technical and executive audiences.
• Excellent listening, reasoning, and objection handling skills.
• Ability to work independently and as part of a team.
• Experience with configuring and deploying relevant technologies.

Location: United Kingdom.

Location Type: REMOTE

Travel Expectations: Travel up to 80% across Europe and USA for industry and internal events.

Education: Relevant certifications in Digital Workspace technologies are desirable.

Leadership and Culture: The Solution Engineering team offers an entrepreneurial environment within Omnissa's successful sales force in EMEA.

Industry Recognition:

• Gartner Magic Quadrant: Leader in DaaS and VDI.
• IDC MarketScape Q2 2024: Recognized leader in EUC.
• Forrester Wave Q4 2023: Workspace ONE scored highly in offering and strategy.
• Customer Satisfaction: High ratings on Gartner Peer Insights and TrustRadius.

Omnissa is committed to building a diverse workforce that reflects the communities we serve worldwide. We believe diverse perspectives foster innovation and drive success. We hire based on merit and provide equal opportunity for all.