Senior Solutions Engineer

ZipRecruiter; Philadelphia (Philadelphia County); Remote; USD 80,000 - 120,000; Full time

Job summary

This innovative firm is on the lookout for a passionate Solutions Engineer to bridge the gap between sales and engineering in the aerospace sector. You'll engage with customers, manage projects, and utilize your extensive experience to provide insights that drive success. Join a dynamic team at the forefront of digital manufacturing, where your expertise will help shape the future of the industry. If you're ready to take on a role that combines technical skill with customer engagement and project management, this is the perfect opportunity for you.

Qualifications

• 10+ years of experience in aerospace and defense engineering and manufacturing.
• Strong understanding of manufacturing principles and compliance standards.

Responsibilities

• Partner with Account Executives to drive account growth and retention.
• Assist with knowledge gathering and preparing competitive quotes.

Skills

Customer Engagement

Project Management

CNC Machining

Problem-Solving

Communication Skills

Education

Bachelor's Degree in Mechanical Engineering

Tools

Salesforce

Google Suite

Microsoft Office

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting people with big ideas to manufacturers who can bring them to life. Our digital marketplace provides manufacturers with critical resources to grow their business and enables buyers at Fortune 1000 companies to access global manufacturing capacity.

Xometry is seeking an experienced and charismatic Solutions Engineer for a critical customer-facing role. This position supports Sales by offering insights, feedback, and sharing knowledge from the aerospace and defense engineering and manufacturing community. It combines customer engagement, technical expertise, and project management, reporting into the Pre-Sales Engineering team, which is jointly led by Sales and Operations.

This is an excellent opportunity to join a dynamic, growing company at the forefront of digital manufacturing. We are looking for a successful, experienced, team-oriented engineer with digital fluency and a genuine enthusiasm for the aerospace industry.

Responsibilities:

1. Customer Engagement and Sales:

• Partner with Account Executives to drive account growth and retention.
• Identify, organize, and execute major projects.
• Join onsite customer visits when appropriate.
• Proactively address manufacturing challenges, including DFM.
• Stay informed about customer projects and initiatives to ensure alignment with Xometry's capabilities.
• Gather customer insights to inform sales strategies.

Pre-Sales Engineering:

• Assist with knowledge gathering and preparing accurate, competitive quotes.
• Combine customer, partner, and system knowledge to meet customer needs and manage projects.
• Provide project management oversight on complex opportunities.

Qualifications:

• 10+ years of relevant experience in aerospace and defense engineering and manufacturing.
• Bachelor's degree in Mechanical Engineering.
• Experience using Xometry's services from a customer perspective; partner experience is a plus.
• Deep familiarity with organizations such as Lockheed Martin, Northrop Grumman, SpaceX, etc.
• Strong understanding of manufacturing principles, including drawings and GDT.
• Extensive experience in CNC machining; knowledge of composites, plastics, harnesses, and sheet metal fabrication is a bonus.
• Familiarity with ISO9001, AS9100d, ITAR, NIST, and other compliance standards.
• Excellent communication, interpersonal, and problem-solving skills, including in remote/digital environments.
• Ability to travel 25-35% to customer and partner sites.
• Located in Mountain or Pacific time zones.
• Experience with CRM systems such as Salesforce.
• Proficiency in Google Suite and Microsoft Office.

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected categories.

For US-based roles: Xometry participates in E-Verify and will verify employment eligibility through Form I-9 upon accepting a job offer.