Senior Solutions Delivery Lead

Insight Global; Shakopee (MN); On-site; USD 150,000 - 190,000; Full time

Job summary

Insight Global is seeking a Senior Manager, Solutions Delivery to lead a team of systems integrators and senior technical resources in delivering complex hardware and software solutions for customers. The role oversees customer-facing delivery, escalations, and resource planning, partnering with PM, Sales, Engineering, Product, and Support teams.

The ideal candidate has deep systems integration, professional services, or enterprise implementation experience and can coach a growing technical team

Qualifications

• Bachelor’s degree or equivalent practical experience in a technical field.
• 8+ years in systems integration, software implementation, or related technical environments.
• 3+ years leading customer-facing technical teams and delivery resources.
• Experience managing SI/Implementation Engineers and Solution Architects.
• Strong understanding of enterprise hardware/software deployments and integration architectures.
• Experience with regulated industries (finance, government, healthcare, etc.).
• Proven ability to coach teams, manage escalations, and drive accountability.
• Excellent written and verbal communication for technical and non-technical audiences.

Responsibilities

• Lead a team of Systems Integrators and senior technical resources for delivery and support.
• Oversee customer-facing technical delivery, escalations, and resource planning.
• Partner with Project Management, Sales, Engineering, Product, and Support teams.
• Coach and develop a growing technical team and manage cross-functional issues.

Skills

Systems integration

Leadership

Project management

Customer-facing delivery

Regulated environments

Security and identity

Technical coaching

Cross-functional collaboration

Communication

Resource planning

Education

Bachelor's degree in Computer Science/Engineering/Information Systems

Tools

Jira

Confluence

Git

Bitbucket

JFrog

Microsoft Teams

SharePoint

Microsoft Copilot

Job description

Insight Global is seeking a Senior Manager, Solutions Delivery to lead a team of systems integrators and senior technical resources in delivering complex hardware and software solutions for customers. The role oversees customer-facing delivery, escalations, and resource planning, partnering with PM, Sales, Engineering, Product, and Support teams.

The ideal candidate has deep systems integration, professional services, or enterprise implementation experience and can coach a growing technical team