Senior Solutions Delivery Engineer — Cloud & DevOps Lead

Devopsroles; United States; Remote; USD 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Parental leave

Diversity & Inclusion groups

Flexible working practices

Zusammenfassung

Sonatype is the software supply chain security company seeking a Senior Solutions Delivery Engineer to guide customers through onboarding, migration, configuration, and optimization of Sonatype products while partnering with engineering, customer success, sales, and product teams.

In addition, you will provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and peer mentorship.

Qualifikationen

• Minimum 8 years of experience in DevOps, cloud engineering, or software delivery.
• Experience leading delivery engagements within regional or team settings.
• Knowledge of repository management, artifact workflows, CI/CD, containers, and orchestration.
• Familiar with AWS, Azure, or Google Cloud and modern build ecosystems.
• Ability to write in Groovy, Bash, Python, Helm, or YAML when required.
• Proven ability to lead customer engagements with clear communication and ownership.

Aufgaben

• Provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and best practices.
• Act as a point of escalation for complex or high-impact engagements, helping guide resolution while remaining within defined service scope.
• Support and mentor other Solutions Delivery Engineers in the region through delivery reviews, knowledge sharing, and peer guidance.
• Contribute to the improvement of service templates, delivery standards, and internal documentation to strengthen consistency and scalability.
• Share delivery insights and recurring patterns with cross-functional partners to inform continuous improvement efforts.
• Serve as a communication filter for regional delivery topics, consolidating updates, risks, and escalations for review with the Solutions Delivery Engineering manager.
• Occasional travel may be required for specific customer engagements or internal activities.
• Deliver Sonatype service offerings in alignment with defined scope, success criteria, and delivery standards, including implementation, configuration, and structured customer guidance.
• Support product-focused migration activities by executing data and configuration tasks, validating completion, and ensuring alignment with target state requirements.
• Provide product-specific guidance, identify issues or risks, present available options, and perform troubleshooting within the engagement scope.
• Manage engagement timelines, expectations, communication, and documentation, and facilitate working sessions, reviews, and customer discussions.
• Collaborate with Customer Success, Sales, Support, and Product Management, and share field insights that inform product and service improvements.
• Maintain accurate plans, validation records, and engagement materials, provide complete handoffs to internal teams, and record activities for traceability and continuous improvement.

Kenntnisse

US Citizenship

Delivery leadership

Customer engagement

Cross-functional collaboration

Communication

Tools

AWS

Azure

Google Cloud

CI/CD tools

Groovy

Bash

Python

Helm

YAML

Jobbeschreibung

Sonatype is the software supply chain security company seeking a Senior Solutions Delivery Engineer to guide customers through onboarding, migration, configuration, and optimization of Sonatype products while partnering with engineering, customer success, sales, and product teams.

In addition, you will provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and peer mentorship.