Senior Solutions Consultant

cai; United States; Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

Full-time remote

Competitive compensation

Health benefits

Paid time off

Job summary

CAI is seeking a Senior Solutions Consultant to act as a pre-sales technical architect and proposal writer for IT services. This fully remote role collaborates with business development, capture, delivery, and partners to convert client requirements into differentiated solutions across service management, cloud, and infrastructure.

Responsibilities include leading RFP responses, documenting end-to-end architectures, and preparing executive proposals.

Qualifications

• Experience as a pre-sales technical engineer or architect and in proposal development.
• Ability to move between technical design and executive storytelling.
• Working knowledge of ITSM and ITIL, service desk operations, cloud and infrastructure.
• Collaboration across business development, capture, delivery, engineering and partners.
• Strong attention to detail, documenting assumptions and managing risks.
• Eligibility to work without employer sponsorship.

Responsibilities

• Qualify opportunities and lead solution architecture for RFP and RFI responses.
• Design end-to-end solutions covering IT service management, ITIL processes, service desk operations, cloud, and networks.
• Develop solution strategies, work plans, implementation approaches, pricing assumptions and exec presentations.
• Write and edit technical narratives, solution overviews, and transition plans with capture teams.
• Facilitate solutioning workshops with delivery leaders and partners to shape differentiators.
• Identify assumptions, cost drivers, dependencies, and delivery risks; support client reviews.

Skills

Pre-sales engineering

Solution architecture

Proposal development

Executive storytelling

Stakeholder management

ITSM/ITIL knowledge

Job description

Role overview

The Senior Solutions Consultant serves as a pre-sales technical architect and proposal solution writer for IT services engagements. Working remotely with business development, capture, delivery, partner, and subject-matter teams, the role turns client requirements into credible, differentiated solutions and persuasive proposal content across service management, service desk, managed applications, cloud, infrastructure, and related platforms.

Responsibilities

• Qualify new opportunities and lead solution architecture for RFP and RFI responses, translating requirements into compliant technical and staffing approaches.
• Design and document end-to-end solutions covering IT service management, ITIL processes, service desk operations, service-management platforms, application managed services, cloud, infrastructure, and networks.
• Develop solution strategies, work plans, implementation approaches, high-level diagrams, staffing models, pricing assumptions, and executive presentations.
• Write and edit technical narratives, solution overviews, transition and transformation plans, and other proposal sections with capture managers and proposal writers.
• Facilitate solutioning workshops with delivery leaders, technical specialists, alliance partners, and capture teams to shape differentiators and win themes.
• Identify assumptions, cost drivers, dependencies, and delivery risks; support orals, best-and-final-offer preparation, client presentations, and final quality reviews.

Requirements

• Strong experience as a pre-sales technical engineer, architect, solutions consultant, or similar role involving proposal development and client solutioning.
• Ability to move between technical design and executive-level storytelling, with excellent writing, presentation, facilitation, and stakeholder-management skills.
• Working knowledge of ITSM and ITIL, service desk operations, service-management platforms, application managed services, cloud architecture, and infrastructure environments.
• Demonstrated ability to collaborate across business development, capture, delivery, engineering, and partner teams while managing several pursuits at once.
• Strong attention to detail and the ability to document assumptions, interpret requirements, control solution risk, and produce accurate, defensible proposals.
• Eligibility to work without employer sponsorship.

Benefits and work setup

• This is a full-time remote position.
• The stated pay range is $125,000-$150,000 per year, with medical, dental, and vision insurance, retirement-account access, and paid time off.