Workforce Consultant

Insight Global; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Insight Global is seeking a Solution Architect to join our Talent Services Solutions Team. This role drives revenue growth by prescribing IG service offerings to solve customer challenges, shaping commercial approaches, working with cross-functional teams to qualify, scope, and propose strategic solutions, and effectively transition to delivery teams while ensuring sustainable business outcomes and value.

Reporting to the Director of Solutions, you will own the pursuit lifecycle— evaluating

Qualifications

• Proven ability to manage a pipeline of active pursuits and develop proposals
• Strong storytelling and executive communication capabilities
• Experience shaping solutions and drafting SOWs for awarded engagements
• Delivery understanding to ensure scalable, operable solutions

Responsibilities

• Guide clients through capabilities, experience, and outcomes; manage pipeline and advance pursuits
• Drive service offering maturation and innovation aligned with market trends
• Draft and negotiate SOWs with cross-functional teams across Sales, Delivery, Legal, and Finance
• Coach and mentor team members to foster capability development

Skills

Pipeline management

Proposal development

Executive communications

Delivery coordination

Stakeholder engagement

Education

Bachelor’s degree in business, management, or related field

5+ years of related experience in consulting and/or professional services

Job description

ABOUT INSIGHT GLOBAL

At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class services to Fortune 500 clients to power transformation.

We hire people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership Is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, and Unity in Diversity. These values are the fabric of our company and shape everything we do.

ABOUT THIS ROLE

Insight Global Consulting is seeking a Solution Architect to join our Talent Services Solutions Team. This role drives revenue growth by prescribing IG service offerings to solve customer challenges, shaping commercial approaches, working with cross-functional teams to qualify, scope, and propose strategic solutions, and effectively transition to delivery teams while ensuring sustainable business outcomes and value.

Reporting to the Director of Solutions, you will own the pursuit lifecycle— evaluating opportunities, shaping solutions, developing proposals, and presenting to prospective clients. You will play a central role in selling and closing deals and will be accountable for the financial performance from sales through implementation.

This role is critical in: Architecting differentiated, outcome-driven solutions that solve clients' most complex talent challenges and set our proposals apart Winning and closing net-new engagements — owning the pursuit and directly driving revenue growth and financial performance. Serving as the connective tissue between sales, solutions, and delivery — ensuring what we sell is what we deliver. Maturing existing service offerings and operationalizing new ones to expand what the Practice can profitably bring to market. Elevating the broader Solutions team through thought leadership and mentorship.

WHAT YOU’LL DO

• Sales, Solution Design, & Proposal Development: Guide clients and prospective clients through our capabilities, experience, and proposed business outcomes; evaluate, prioritize, and manage a pipeline of qualified opportunities introduced by the Sales Team, ensuring each pursuit is thoughtfully shaped and appropriately advanced; lead scoping activities to assess client requirements and confirm alignment with our delivery capabilities; translate technical and business requirements into clear, client-ready language; build compelling, client-ready proposals that articulate the recommended solution, proposed approach, implementation roadmap, SOW components, commercial options, and expected business outcomes
• Service Offering Ownership, Maturation & Growth: Support service offering maturation and innovation according to market and/or industry trends, which may include process improvements, technology investments, and solution modernization; regularly update playbooks to reflect best practices.
• Contracting & Delivery Support: Draft and negotiate statements of work (SOWs) for awarded engagements, collaborating across Sales, Delivery, Legal, and Finance teams; ensure all requirements and timelines are met; transfer pursuit knowledge to Delivery Team; support implementation activities as needed with the Delivery Team
• People Leadership: Coach and mentor team members; support a culture of capability development and knowledge sharing

WHY THIS ROLE

This is an opportunity to shape pursuits, influence practice GTM strategy, and directly impact revenue targets all while working alongside a Solutions team that treats delivery excellence as the ultimate proof of a great idea. The Solution Architect should be a thought leader within Professional Services, Customer Management, and/or related business fields with demonstrated experience working directly with prospective and current customer to understand challenges, apply comprehensive solutions, and drive the future-state vision.

WHAT YOU’LL NEED TO SUCCEED

• In a consulting capacity, demonstrated success managing a pipeline of active pursuits coupled with an established track record of selling professional services and the development of proposals, cost models, and SOWs
• Strong problem-solving, critical thinking, written/verbal/interpersonal communications, executive presence, and strategic storytelling capabilities
• Ability to rapidly gather, evaluate, and synthesize information from client inputs, market trends, industry benchmarks, operational data, and internal experience to shape informed recommendations and solution strategies.
• Ability to transform complex business challenges, data, and solution components into clear, compelling narratives that resonate with executive stakeholders, build confidence, and drive action.
• Desire to show up every day, whether you’re in person or on camera; ability to be a coach and be coachable; inclination to overcommunicate
• Experience engaging senior-level stakeholders to assess needs, shape solutions, and drive outcomes
• High understanding of the Delivery side, ensuring proposed solutions will be operationally sound and scalable
• Bachelor’s degree in business, management, or related field; or 5+ years of related experience in consulting and/or professional services