Senior Solutions Architect — Strategic Sales (Remote)

Blackbaud

Charleston (SC)

Hybrid

USD 135,000 - 180,000

Full time

11 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

Remote‑flexible workforce

Wellness Programs

401(k) program with employer match

Flexible paid time off

Parental Leave

Donations for Doers

Pet insurance, legal and identity 보호

Job summary

Blackbaud in Charleston is seeking a Principal Solution Architect to build executive relationships and own the technical design of solutions from discovery through contract execution. You will lead cross‑functional pursuit teams and craft solution presentations that align technology with nonprofit outcomes.

You will drive sales strategies, map customer needs to business value, and partner with Sales, Product, and Marketing to shape go‑to‑market plans.

Qualifications

Nonprofit fundraising, financial, and/or operational experience is required.
6+ years of experience working with Blackbaud solutions or equivalent industry experience.
4+ years of Solutions Consulting experience.
5+ years of experience presenting or managing complex solutions for nonprofit organizations.
Ability to travel up to 25% of the time.

Responsibilities

Serve as a strategic and technical resource for the Sales and Solutions Consulting teams, leading pursuit of large or strategic sales opportunities that need creative, complex solutions.
Act as a trusted advisor during the sales cycle, earning customer and prospect confidence through consultation and recommendations grounded in industry and technology expertise, and always rooted in integrity.
Demonstrate expertise in consultative selling, our solutions and third‑party solutions, industry and technology trends, the competitive landscape, and key plays within your specialized area or vertical.
Coach others on how to map customer business needs to outcomes and align them with the right solutions and services.
Develop executive‑level relationships with customers and prospects to advance the sale and grow the revenue associated with the account, using a consultative selling approach.
Define technical sales strategy, including assembling and directing a team of key contributors from other departments to support the pursuit and solution presentations.
Lead in‑depth discovery and assessment workshops, facilitating outcome‑focused dialogue to understand, define, and document customer requirements.
Document the proposed solution, including solution diagrams, ensuring it meets technical and business requirements and considers integration into the customer’s environment.
Present proposed solutions, articulating business value and ROI, in collaboration with the broader pursuit team as needed.
Communicate data‑driven goals, interests, and positions with poise in negotiation or conflict situations.
Identify when shifts in strategy or direction are needed and respond effectively to technological and market changes.
Partner with Customer Success to gather requirements and prescribe custom services solutions that meet customer needs.
Advise Account Executives and Solutions Consultants on strategic pursuits outside your direct involvement.