Senior Solutions Architect Operations Manager (Fully Remote)

GitLab; United States; À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Flexible Paid Time Off

Equity and Employee Stock PurchasePlan

Résumé du poste

GitLab is seeking a Solutions Architect Operations Lead to own the SA engagement model, toolkit, and cadences for the Revenue organization in the United States. You will partner with Revenue Technology and Analytics to ensure robust data quality, implement effective processes, and maintain reporting standards.

You will turn field feedback into actionable operational improvements and lead testing across platforms.

Qualifications

• Experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations.
• Understanding of technical sales and pre-sales.
• Hands-on experience with Salesforce and structured problem-solving.
• Flexible Paid Time Off
• Equity and Employee Stock Purchase Plan

Responsabilités

• Own the SA operational toolkit and business requirements for systems, workflows, and reporting.
• Partner with Revenue Technology and Analytics on implementation and data quality.
• Manage operational support requests and improve engagement workflows.
• Document and operationalize the SA engagement model and cadences.
• Own SA reporting requirements and data quality standards.
• Turn field feedback into operational improvements and lead testing.

Connaissances

Solutions Architect experience

Sales experience

Revenue operations

Customer experience operations

Outils

Salesforce

Description du poste

• Own the SA operational toolkit and business requirements for systems, workflows, and reporting.
• Partner with Revenue Technology and Analytics on implementation and data quality.
• Manage operational support requests and improve engagement workflows.

Responsibilities:

• Document and operationalize the SA engagement model and cadences.
• Own SA reporting requirements and data quality standards.
• Turn field feedback into operational improvements and lead testing.

Qualifications:

• Relevant experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations.
• Understanding of technical sales and pre-sales.
• Hands-on experience with Salesforce and structured problem-solving.
• Flexible Paid Time Off
• Equity and Employee Stock Purchase Plan

GitLab

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. With more than 50 million users and a culture that embraces AI, GitLab fosters innovation and collaboration among industry leaders.