Senior Solutions Architect: Observability & AI

selectorsoftware; California (MO); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Health coverage

401(k)

Paid time off

Hybrid work

Career development

Job summary

Selector is hiring a Senior Solution Engineer to work with enterprise customers, partners, and our sales and product teams. You will translate complex business and technical requirements into scalable solutions using Selector's platform, leading implementations from PoC to production.

The ideal candidate is a hands-on technologist with expertise in networks, cloud, observability, and analytics, who can communicate effectively with technical and executive audiences.

Qualifications

• Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field.
• 7+ years of relevant experience in software engineering, solutions engineering, systems engineering, network engineering, DevOps, observability, or a related technical discipline.
• Strong hands-on programming experience with Python.
• Strong experience designing and implementing enterprise solutions across on-premises and public cloud environments.
• Hands-on experience with one or more major public cloud platforms such as AWS, Azure, or GCP.
• Experience with Docker, Kubernetes, YAML, REST APIs, and modern cloud-native technologies.
• Strong experience working with SQL to extract, validate, transform, and analyze data; experience using Jupyter notebooks or similar data-analysis tools.
• Strong understanding of enterprise networking, including technologies such as Data Center, WAN, SD-WAN, Wi-Fi, DNS/DHCP, Load Balancing, BGP, and network monitoring.
• Experience with network monitoring, observability, telemetry, event management, or network analytics platforms.
• Experience working with APIs, streaming data, logs, metrics, events, and other operational data sources.
• Ability to understand complex customer environments and translate technical requirements into scalable solution architectures.

Responsibilities

• Serve as a technical subject matter expert for Selector's operational intelligence and analytics platform across network, cloud, application, and security workflows.
• Partner directly with enterprise customers to understand their technical requirements, operational challenges, data sources, and business objectives.
• Lead solution architecture, design, development, and implementation of Selector solutions for complex enterprise environments.
• Take a hands-on role in integrating Selector with customer infrastructure, data sources, APIs, monitoring systems, and operational workflows.
• Own and lead customer Proofs of Concept (POCs), from requirements gathering and solution design through implementation, validation, and executive demonstration.
• Lead customer deployments from initial design through production rollout, ensuring successful adoption and measurable business outcomes
• Develop scalable data pipelines, integrations, dashboards, analytics, correlations, and workflows tailored to customer requirements.
• Work closely with Sales and Account teams during pre-sales engagements, including technical discovery, solution presentations, demonstrations, architecture discussions, and RFP/RFI responses.
• Collaborate with Product and Engineering teams to translate customer requirements into product enhancements and new capabilities.
• Provide technical leadership and mentorship to other Solution Engineers and customer-facing technical teams.
• Develop reusable deployment methodologies, automation, documentation, runbooks, and best practices to improve implementation efficiency
• Troubleshoot complex production issues and work cross-functionally to drive issues to resolution.
• Enable customers to independently operate, extend, and derive value from Selector's platform.
• Represent customer requirements internally and provide actionable feedback to Product and Engineering teams.
• Travel to customer and company locations as required.

Skills

Python

REST APIs

SQL

Cloud platforms

Education

Bachelor's or Master's in CS/Engineering

Tools

Docker

Kubernetes

YAML

Job description

Selector is hiring a Senior Solution Engineer to work with enterprise customers, partners, and our sales and product teams. You will translate complex business and technical requirements into scalable solutions using Selector's platform, leading implementations from PoC to production.

The ideal candidate is a hands-on technologist with expertise in networks, cloud, observability, and analytics, who can communicate effectively with technical and executive audiences.