Senior Solutions Architect - Cloud, APIs & Alignment

Mphasis; Princeton (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

Mphasis is seeking an experienced professional to bridge business stakeholders and technical engineering teams. You will analyze client requirements, translate them into technical specifications, and contribute to solution design and implementation across software and hardware projects.

The role involves collaborating with engineers, product managers, and QA teams, supporting cloud migrations, CRM systems, and custom APIs, and providing advanced troubleshooting and end-user training as needed.

Qualifications

• 14-16 years experience bridging the gap between business stakeholders and technical engineering teams, analyzing client requirements and designing, configuring, or implementing information technology solutions.
• Client & Requirement Analysis: Meet with business stakeholders to assess current workflows, perform gap analyses, and translate business needs into technical specifications.
• Solution Design & Implementation: Architect, configure, code, or deploy software and hardware solutions (such as cloud migrations, CRM systems, or custom APIs).
• Testing & Troubleshooting: Run system tests, debug code or database errors, resolve log issues, and provide Level 2 or Level 3 technical support.
• Collaboration & Pre-Sales: Partner with software engineers, product managers, and QA teams, while occasionally assisting sales teams with technical scoping and value propositions.
• Documentation & Training: Create technical documentation, architecture blueprints, and user guides, and train end-users or internal staff on new systems

Responsibilities

• Bridge business needs with technical teams to map requirements to technical specifications.
• Architect and implement IT solutions including cloud migrations, CRM systems, or custom APIs.
• Lead testing, debugging, and troubleshooting of systems; provide Level 2/3 support.
• Collaborate with cross-functional teams and assist sales with technical scoping and value propositions.

Job description

Mphasis is seeking an experienced professional to bridge business stakeholders and technical engineering teams. You will analyze client requirements, translate them into technical specifications, and contribute to solution design and implementation across software and hardware projects.

The role involves collaborating with engineers, product managers, and QA teams, supporting cloud migrations, CRM systems, and custom APIs, and providing advanced troubleshooting and end-user training as needed.