Senior Solution Owner - Salesforce Platform Delivery

Cardinal Health; Annapolis (MD); On-site; USD 123,000 - 176,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

HSA

Job summary

Cardinal Health is seeking a Solution Owner to take end-to-end ownership of one or more Sonexus solutions on a Salesforce-based platform. The role includes delivering, stabilizing, financially stewarding, and aligning with business partners while leading cross-functional teams through intake, build, and run transitions.

You will drive governance, planning, and evidence-based readiness across SDLC gates and regulatory requirements.

Qualifications

• 8-12 years of experience, preferred.
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Experience leading cross-functional delivery teams (Engineering, QA, BA, PM)
• Strong understanding of Salesforce-based solutions and enterprise application environments
• Demonstrated capability in estimation, planning, SDLC governance, and delivery execution
• Demonstrated ability to manage delivery plans, budgets, and capacity across multiple initiatives
• Experience operating in regulated environments (healthcare or adjacent industries preferred)
• Demonstrated use of structured delivery artifacts (e.g., WBS, LOE-based estimates, schedules, RAID logs, change control)

Responsibilities

• Own end to end outcomes for assigned solutions across intake, build, implementation, transition to run, and ongoing support
• Serve as the single accountable owner for solution delivery, stability, and outcomes
• Translate product and business goals into executable delivery plans with clear scope, milestones, dependencies, and success criteria
• Ensure predictable delivery through disciplined planning, estimation, execution, and follow-through
• Establish and enforce solution-level decision rights, reducing day-to-day escalation by driving decisions with clear options, tradeoffs, and recommended paths
• Develop and manage delivery plans, schedules, and budgets for assigned solutions
• Translate LOE → schedule → cost to enable realistic forecasting and commitment management
• Maintain capacity plans across teams, aligning priorities to available skills and avoiding role overlap
• Own solution-level resource management across Engineering, BA, QA, PM, and partner teams
• Understand and manage capital vs. expense treatment aligned to enterprise finance standards
• Protect Sonexus revenue by understanding financial impact, margin implications, and revenue risk tied to delivery decisions
• Define and operate a consistent flow of work from intake through delivery, release, hypercare, and run
• Ensure adherence to SDLC gates, QA standards, and structured change control
• Maintain delivery hygiene through WBS, RAID logs, risk management, decision logs, and issue tracking
• Apply governance that is disciplined and right-sized
• Identify recurring delivery and operational breakdowns and drive improvements
• Adjust planning, governance, and communication practices based on delivery phase
• Ensure build-to-run transitions are clearly defined, documented, and executed
• Be accountable for solution stability post-release
• Partner with support and run teams to triage, prioritize, and resolve issues
• Own intake and prioritization of break/fix work, technical debt, and remediation initiatives
• Drive root-cause analysis to prevent recurring issues and reduce rework
• Enforce consistent requirements and testing practices
• Ensure QA, accessibility, security, and compliance requirements are met
• Maintain clean, validated, PHI-safe demos and deliverables
• Strengthen delivery confidence through evidence-based readiness
• Lead and align Engineering, BA, QA, PM, Product, APS, and Business stakeholders
• Maintain clear ownership, accountability, and communication across teams
• Ensure consistent messaging to reduce churn and rework
• Partner with APS and Product leadership on roadmap impacts
• Demonstrate executive presence in internal and client interactions
• Prepare and lead meetings with pre-reads, agendas, risks, decisions
• Communicate clearly in writing and verbally
• Influence and negotiate by data and delivery realities
• Coach and develop teams to build delivery leadership capability
• Hold teams accountable for outcomes with ownership culture
• Manage department operations and supervise staff
• Participate in policy development to achieve goals
• Ensure employees operate within guidelines
• Decisions have short-term impact on processes and customers
• Interactions with various levels; resolve operational issues
• Gains consensus from multiple parties
• Anticipated salary range: $123,400 - $176,300

Skills

Salesforce

SDLC governance

Delivery leadership

Budgeting

Stakeholder mgmt

Cross-functional

Education

Bachelor's degree in related field

Tools

WBS

Job description

Cardinal Health is seeking a Solution Owner to take end-to-end ownership of one or more Sonexus solutions on a Salesforce-based platform. The role includes delivering, stabilizing, financially stewarding, and aligning with business partners while leading cross-functional teams through intake, build, and run transitions.

You will drive governance, planning, and evidence-based readiness across SDLC gates and regulatory requirements.