Senior Solution Engineer - AI-Driven Insurance Solutions

Mercury Insurance; United States; On-site; USD 94,000 - 179,000; Full time

Benefits offered by this job

Competitive pay

Remote-friendly US

Paid time off

Bonus programs

Health insurance

401k with match

Education assistance

Job summary

Mercury Insurance in the United States is seeking a Senior Solution Engineer to document and support end-to-end business flow implementations within a designated domain. You will perform technical analysis, design solutions, and coordinate with cross-functional teams to ensure high-quality delivery of prioritized features, while advancing automation and AI-driven improvements.

This role involves configuring systems, scripting, monitoring, data mapping, and production support, with emphasis on

Qualifications

• 5+ years in insurance IT or related field.
• 3+ years in technical analysis and solutioning.
• 2+ years in technical documentation and knowledge sharing.

Responsibilities

• Document and support end-to-end business flow implementations in the domain.
• Assist with technical analysis, solution design, and release coordination.
• Develop domain subject-matter expertise and enable cross-team collaboration.
• Support monitoring, data mapping, integrations, and automation initiatives.

Skills

Technical analysis

Solution design

Documentation

Automation

Scripting

APIs

CI/CD

Team collaboration

Problem solving

Education

Bachelor's in CS/Engineering

Master's in CS (preferred)

Tools

Guidewire Policy Center

Jira

Confluence

SQL

Docker

Kubernetes

AppDynamics

Grafana

Linux/Unix Shell

Jenkins

GitHub Actions

Job description

Mercury Insurance in the United States is seeking a Senior Solution Engineer to document and support end-to-end business flow implementations within a designated domain. You will perform technical analysis, design solutions, and coordinate with cross-functional teams to ensure high-quality delivery of prioritized features, while advancing automation and AI-driven improvements.

This role involves configuring systems, scripting, monitoring, data mapping, and production support, with emphasis on