Senior Solution Consultant - Americas

Shippeo; Chicago (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

Shippeo is seeking a Senior Solution Consultant in Chicago to guide enterprise customers through discovery, architecture, and value articulation across complex deals. You will partner with Account Executives, design scalable solutions, and demonstrate Shippeo capabilities that improve transport visibility and operational metrics.

Based in Chicago with a hybrid model, this role requires frequent collaboration with global teams and travel.

Qualifications

• 5+ years of experience in solution consulting, presales, management consulting, or enterprise SaaS.
• Experience with supply chain, logistics, or transportation tech is a plus.
• Strong storytelling and executive engagement skills.

Responsibilities

• Lead discovery workshops with Account Executives to uncover business drivers and requirements.
• Translate customer processes into Shippeo solution designs and data flows.
• Deliver tailored product demonstrations and articulate quantified value to stakeholders.
• Create presales deliverables including technical proposals and SOWs.
• Lead proof-of-value initiatives and ensure tangible operational impact.

Skills

Solution Consulting

Presales

Enterprise SaaS

Education

Bachelor's degree in Business or related field

Job description

About the role

As a Senior Solution Consultant, you will play a central role in helping enterprise customers understand how Shippeo can address their transportation visibility challenges and deliver measurable business value. Working closely with Account Executives and the wider go-to-market organization, you will lead discovery, solution design, value articulation, and product demonstrations throughout complex sales cycles. You will act as a trusted advisor to prospects and customers, translating their supply chain processes, operational priorities, and technology environment into practical and deliverable Shippeo solutions. This role supports customers across the Americas, with opportunities to collaborate on international opportunities alongside colleagues in Europe and Asia. You will report into the regional organization and work closely with the global Solution Consulting leadership team.

Please Note: This role is based in Chicago and operates on a hybrid model, requiring three days per week in the office.

Contract Type: Full-time, permanent

Function: Operations, Solution Consulting

Travel: Frequent domestic and international travel may be required

Key Responsibilities

• Strategic Sales Advisory: Partner with Account Executives across the sales cycle, leading discovery workshops to uncover customer business drivers, supply chain priorities, and operational requirements.
• Solution Architecture & Design: Apply Shippeo's Visibility Engineering methodology to translate complex customer processes into clear solution designs, including platform capabilities, integrations, data flows, and workflow adoption plans.
• Value Articulation & Selling: Deliver compelling, tailored product demonstrations and quantify business outcomes-such as operational efficiencies, predictive ETA accuracy, and cost savings-to operational and executive stakeholders.
• Presales Excellence: Create high-quality presales deliverables, including technical proposals, proof-of-value plans, Statements of Work (SOWs), and responses to customer RFPs.
• Proof-of-Value Execution: Lead proof-of-concept and proof-of-value initiatives, managing technical dependencies, identifying solution risks early, and ensuring prospective clients see clear operational value.
• Cross-Functional Alignment: Collaborate closely with Product, Professional Services, Customer Experience, and Engineering teams to validate solution feasibility and ensure seamless handover post-sale.
• Enablement & Best Practice Sharing: Contribute to global Solution Consulting playbooks, sales collateral, and demo environments while sharing market insights to continuously elevate team standards.

Relevant Experience

• 5+ years of experience in solution consulting, presales, management consulting, or enterprise SaaS, with direct exposure to supply chain, logistics, or transportation technologies.

Domain & Technical Acumen

• Strong understanding of enterprise SaaS architectures, data integration, and how digital logistics solutions drive value within complex global supply chain environments.

Consultative & Storytelling Skills

• Proven ability to break down complex operational challenges, present tailored software solutions, and establish trust with both technical teams and executive leadership.

Autonomy & Collaboration

• Highly autonomous and self-directed, with a track record of thriving in fast-paced, international environments while collaborating cross-functionally across remote teams.

Language Proficiency

• Professional fluency in English (written and spoken).

Preferred (Not Required)

• Additional Languages: Fluency in Spanish and/or Japanese is a valuable asset given our global footprint.
• Leadership Aspirations: Potential and interest in taking on leadership responsibilities as the Americas Solution Consulting team grows.
• Education: Degree in Business, Engineering, Supply Chain, Logistics, Computer Science, or equivalent professional experience.

Why Join Shippeo?

At Shippeo, you will join a fast-moving company that values ambition, care, delivery, and collaboration. We offer an environment where impact is encouraged, ideas are valued, and development is supported.

What sets us apart:

• Meaningful work: Drive real-world efficiency and sustainability in global supply chains.
• Inclusive culture: Collaborate with a diverse, international team across multiple continents.
• Continuous growth: Benefit from a culture of transparency, regular feedback, internal mobility, and learning opportunities.
• Flexibility: Enjoy a modern hybrid work model designed to balance collaboration and autonomy.

To learn more about our culture and people, visit our Careers section or explore team stories on our social platforms.

Recruitment Process

1. Preliminary Call: Conversation with a Talent Acquisition Manager
2. Hiring Manager Interview: Deep dive into your experience
3. Practical Assessment: Case study
4. Final Interview: Alignme