Senior Solution Architect - MissionForce (Defense/NS)

Salesforce, Inc.; United States; Remote; USD 123,000 - 273,000; Full time

Job summary

Salesforce, Inc. is hiring a Solution Architect for the MissionForce team within Professional Services to provide architectural leadership across large, complex engagements and design scalable, mission-aligned solutions for federal customers.

The role spans presales and delivery, shaping strategy from solutioning through execution, ensuring architectural integrity, and driving delivery excellence with a high-performance team. U.S. citizenship and active security clearance are required.

Qualifications

• 8+ years of relevant experience in enterprise architecture or consulting experience on the Salesforce Platform throughout the whole life cycle with repeated and demonstrable success.
• Clearance. Active Secret, TS or TS/SCI (a must).
• Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes.
• Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
• Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
• Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
• A great listener with the ability to connect with people in diverse roles
• Resourceful and innovative thinker who can work through and solve problems.

Responsibilities

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice; contribute to the community's knowledge base.
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Collaborate across levels with strong communication to teach complex concepts
• Identify and proactively manage risk areas and commit to completing issues
• Manage customer expectations; negotiate solutions with customer and third-party partners
• Review and correct project/program direction, keeping programs on track
• Drive a program vision while advising and articulating program strategies to enable Salesforce technologies

Skills

Enterprise architecture

Salesforce

Presales

Stakeholder mgmt

Communication

Education

Bachelor's degree

Tools

Omni Studio

Job description

Salesforce, Inc. is hiring a Solution Architect for the MissionForce team within Professional Services to provide architectural leadership across large, complex engagements and design scalable, mission-aligned solutions for federal customers.

The role spans presales and delivery, shaping strategy from solutioning through execution, ensuring architectural integrity, and driving delivery excellence with a high-performance team. U.S. citizenship and active security clearance are required.