Senior Solar Field Performance Technician & Training Lead

Sunrun; Honolulu (HI); On-site; USD 63,369 - 85,411; Full time

Job summary

Sunrun Field Performance Technician 3 in Honolulu, HI performs advanced troubleshooting and complex service diagnosis while training other team members. A valid Journeyman License/Electrician Certification or equivalent per state requirements is required.

You will organize warranty/service schedules, allocate labor with supervisors, and lead safety and customer-service initiatives in a fast-paced solar field team.

Qualifications

• Must hold a valid state Journeyman license or electrician certification.
• Experience with PV systems and NEC codes is expected.
• Strong communication and teamwork abilities.

Responsibilities

• Organize, lead, and maintain warranty and service schedule.
• Allocate labor resources with leaders to service projects.
• Assist with training and development for field technicians.
• Lead meetings to align and train the local field service team.
• Support onboarding and training for new team members.
• Exceed goals for field performance KPIs and dispatches.

Skills

NEC knowledge

Customer service

Team leadership

Time management

Troubleshooting

Education

High School diploma

PV design experience preferred

Job description

Sunrun Field Performance Technician 3 in Honolulu, HI performs advanced troubleshooting and complex service diagnosis while training other team members. A valid Journeyman License/Electrician Certification or equivalent per state requirements is required.

You will organize warranty/service schedules, allocate labor with supervisors, and lead safety and customer-service initiatives in a fast-paced solar field team.