Senior Software Engineer – Cloud-Native Platform & 24/7 Ops

Eliassen Group; Charlotte (NC); Hybrid; Confidential; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group is seeking a senior software engineer to provide production support, maintenance, and enhancements for a critical security platform in Charlotte, NC. The role demands hands-on work across Angular/TypeScript, AWS Lambda, REST APIs, Kafka, and SQL databases, along with incident response and compliance reporting.

The position offers a hybrid work model with 3 days on-site, w2 employment, and a benefits package including medical, dental, vision, 401k with matching, and life insurance.

Qualifications

• 5+ years supporting enterprise applications in production.
• 3+ years supporting AWS cloud-native and serverless solutions.
• Proficient with Angular and TypeScript in production environments.
• AWS Lambda experience using Python and/or .NET.
• Strong REST API and integration troubleshooting skills.
• Kafka expertise and working with SQL Server and PostgreSQL.
• Experience with GitHub/GitHub Actions for CI/CD pipelines.
• Familiarity with AWS AI/ML integrations (Bedrock, Textract, Rekognition) is a plus.
• Experience with monitoring and incident response tools (CloudWatch, Dynatrace, Splunk).
• Reporting experience (Power BI/SSRS) and audit/compliance readiness.
• Excellent analytical troubleshooting and able to manage multiple priorities.

Responsibilities

• Provide day-to-day production support for a cloud-based access management platform.
• Troubleshoot issues across UI, APIs, messaging, and databases.
• Support AWS Lambda-based services and release/deployment workflows.
• Monitor health, investigate incidents, and drive root-cause analysis.
• Collaborate with stakeholders, vendors, and internal security teams.
• Maintain runbooks, technical documentation, and support procedures.
• Support audit and compliance needs and operational reporting.
• Participate in 24x7 on-call rotations with documentation upkeep.

Skills

Angular/TypeScript

AWS Lambda

REST APIs

Kafka

SQL Server

PostgreSQL

GitHub Actions

Cloud monitoring

Incident response

Power BI/SSRS

Python/.NET on Lambda

Terraform/CloudFormation

Tools

AWS

Terraform

CloudFormation

Tricentis

Job description

Eliassen Group is seeking a senior software engineer to provide production support, maintenance, and enhancements for a critical security platform in Charlotte, NC. The role demands hands-on work across Angular/TypeScript, AWS Lambda, REST APIs, Kafka, and SQL databases, along with incident response and compliance reporting.

The position offers a hybrid work model with 3 days on-site, w2 employment, and a benefits package including medical, dental, vision, 401k with matching, and life insurance.