Senior Software Engineer – AIOps & Cloud Reliability

Box Com; Redwood City (CA); In loco; USD 150.000 - 210.000; Tempo pieno

Descrizione del lavoro

Box is seeking a Software Engineer for Cloud Operations to join our evolving team in Redwood City. You will identify issues, drive swift resolutions, and design tools to improve manageability, observability, and resiliency across core services.

The role emphasizes AI-driven operations, strong incident leadership, and collaboration across IT Ops, Security, and Engineering to ensure high availability and scalable systems.

Competenze

• Bachelor's degree in Computer Science or related field.
• 4+ years of professional software development experience.
• 2+ years of production operations or reliability engineering experience.
• Experience with Kubernetes and public cloud (preferred GCP, AWS).
• Familiarity with observability, monitoring, and alerting tools (e.g., Splunk, Prometheus, Grafana).
• Knowledge of Infrastructure as Code (Terraform) and CI/CD is a plus.

Mansioni

• Lead incidents as Incident Commander to drive rapid resolutions.
• Build tools and processes to improve proactive monitoring and incident response.
• Collaborate across IT Operations, Security, Public Cloud, and Engineering to ensure high availability.
• Contribute to architectural discussions focusing on scalability and maintainability.
• Participate in on-call rotation and drive improvements to incident response.

Conoscenze

Python

Cloud Ops

Kubernetes

Public Cloud

Observability

Terraform

CI/CD

Incident management

System thinking

Formazione

Bachelor's degree in Computer Science or related field

Strumenti

Kubernetes

Splunk

BigQuery

Prometheus

Grafana

Chronosphere

SignalFx

Terraform

Descrizione del lavoro

Box is seeking a Software Engineer for Cloud Operations to join our evolving team in Redwood City. You will identify issues, drive swift resolutions, and design tools to improve manageability, observability, and resiliency across core services.

The role emphasizes AI-driven operations, strong incident leadership, and collaboration across IT Ops, Security, and Engineering to ensure high availability and scalable systems.