Senior Software Engineer - AI-Powered Customer Care Tools

The Farmer's Dog; New York (NY); On-site; USD 205,000 - 240,000; Full time

Benefits offered by this job

Dog-friendly office

Market-competitive compensation

Comprehensive Healthcare, Dental, and Vision

Company supported mental health benefits

12 week paid parental leave

Competitive 401k plan with company match

Flexible PTO

Discounted fresh food for your pup

Job summary

A leading pet food company in New York is seeking a Senior Software Engineer to join their Customer Care Tools & Intelligence team. The role involves leading software solutions that enhance customer care experiences. You'll work on crucial CRMs and AI systems while collaborating with diverse teams to design impactful tools. Ideal candidates should possess strong full stack capabilities and a commitment to improving pet health and customer service. This position offers competitive compensation ranging from $205,000 to $240,000 annually, alongside attractive benefits.

Qualifications

• Strong background in software development with familiarity in both frontend and backend technologies.
• Experience with AI powered solutions and understanding of CRM systems.
• Ability to lead projects and mentor team members.

Responsibilities

• Lead the end-to-end lifecycle of complex systems and features.
• Collaborate with product managers and engineers for effective strategy shaping.
• Contribute to engineering culture through mentorship and feedback.

Skills

Full stack engineering

AI integration

Team collaboration

Process improvement

Education

Bachelor's degree in Computer Science or similar

Tools

TypeScript

Node.js

React

OpenAPI

AWS

Job description

A leading pet food company in New York is seeking a Senior Software Engineer to join their Customer Care Tools & Intelligence team. The role involves leading software solutions that enhance customer care experiences. You'll work on crucial CRMs and AI systems while collaborating with diverse teams to design impactful tools. Ideal candidates should possess strong full stack capabilities and a commitment to improving pet health and customer service. This position offers competitive compensation ranging from $205,000 to $240,000 annually, alongside attractive benefits.