Senior Software Engineer, AI-Driven Support Platform

Nubeero Limited; Northern (KY); Hybrid; USD 120,000 - 155,000; Full time

Job summary

Airbnb is seeking a Senior Software Engineer for the Community Support Engineering (CS Eng) team to build core frontend and backend features that scale global support operations. You will develop user-facing components and services that power agents and guests alike, with emphasis on performance and accessibility.

You will collaborate across product, design and other engineering teams, own end-to-end features, and contribute to AI-powered UI work while guiding cross-team integrations and

Qualifications

• 6+ years industry experience.
• Bachelor’s and/or Master’s degree in CS or equivalent.
• Experience architecting FE systems and ownership of end-to-end features.
• Proficiency in HTML, CSS and related web technologies.

Responsibilities

• Collaborate with product, design and engineering to implement new features.
• Lead the full development cycle: design, development, tests, and launch.
• Build efficient frontend components and scalable systems.
• Design server-side APIs to support frontend requirements and client-server separation.
• Collaborate with ML and Generative AI Engineers to improve support systems.

Skills

Frontend architecture

HTML/CSS

AI-driven UI

Cross-functional collaboration

Code review

Java/Kotlin

Education

Bachelor’s/Master’s in CS or equivalent

Job description

Airbnb is seeking a Senior Software Engineer for the Community Support Engineering (CS Eng) team to build core frontend and backend features that scale global support operations. You will develop user-facing components and services that power agents and guests alike, with emphasis on performance and accessibility.

You will collaborate across product, design and other engineering teams, own end-to-end features, and contribute to AI-powered UI work while guiding cross-team integrations and