Senior Software Development Manager - Remediation at Scale

Amazon Inc.; Seattle (WA); On-site; USD 185,000 - 250,000; Full time

Job summary

Amazon Inc. is seeking a Software Development Manager for the Guaranteed Remediation Experience (GRX) team in Seattle.

Lead the development of systems that resolve claims, reimbursements, and remediation outcomes for Selling Partners at scale, driving customer-focused, data-informed decisions and strong cross-functional leadership. You will mentor engineers, collaborate with Product/UX/Science teams, and recruit top talent to accelerate the Amazon flywheel by delivering high-quality, reliable

Qualifications

• 3+ years of engineering team management experience.
• 7+ years of engineering experience.
• 8+ years of leading the definition and development of multi tier web services experience.
• 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience.
• 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience.
• 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience.
• 5+ years of Software Engineer, Software Developer, or related occupational experience.
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Responsibilities

• Manage the entire software development lifecycle, from planning and prioritization to design and delivery.
• Ensure the delivery of high-quality, scalable, and innovative remediation and claims systems.
• Foster a culture of excellence in software engineering and operational practices.
• Model Amazon's Leadership Principles to those around you.
• Challenge the status quo and drive a vision of continuous invention.
• Collaborate with cross-functional teams to translate complex data dependencies, new AI and ML technologies, and challenging constraints into reliable, automated remediation outcomes for Selling Partners.
• Drive team growth and development through recruiting, mentoring, and leadership.
• Collaborate with Product, UX, and Science teams to align customer needs and business goals.

Skills

Team management

Engineering experience

Multi-tier web services

Technical leadership

Java/C#/C++

SOA & distributed systems

Distributed programming

Software engineer experience

Product partnerships

Education

Bachelor's degree in CS/Engineering/Math

Job description

Amazon Inc. is seeking a Software Development Manager for the Guaranteed Remediation Experience (GRX) team in Seattle.

Lead the development of systems that resolve claims, reimbursements, and remediation outcomes for Selling Partners at scale, driving customer-focused, data-informed decisions and strong cross-functional leadership. You will mentor engineers, collaborate with Product/UX/Science teams, and recruit top talent to accelerate the Amazon flywheel by delivering high-quality, reliable