Senior Social Media Lead & Creative Storyteller

confidential; United States; On-site; USD 125,000 - 155,000; Full time

Benefits offered by this job

Competitive pay

Annual bonus

Stock options

401k with match

PTO and sick time

Medical, dental, vision

Classpass, commuter discounts, EAP, 16

free museum tickets

Employee development opportunities

50% off retail products

Ability to advance within the org

Job summary

Museum of Ice Cream is seeking a Senior Social Media Manager to lead social-first storytelling across platforms, blending strategy and culture. You’ll own content calendar, craft platform-native content, and partner with design, partnerships, and operations to bring ideas to life.

You will translate strategy into compelling formats—static graphics, carousels, short and long-form video—and drive performance through analytics, with a hands-on approach to content creation and appearances on camera

Qualifications

• 6-8 years of experience creating social-first campaigns for a culturally relevant brand, media company, or creative agency.
• A portfolio that shows strategic concepting and execution across platforms.
• Proven ability to originate and lead creative ideas from insight to execution.
• Deep understanding of internet culture, humor, and platform-specific behaviors.
• Strong writing chops and a confident human voice that feels human, not corporate.
• Excellent cross-functional partnership skills across brand, creative, growth, PR, partnerships, and operations teams.

Responsibilities

• Translate overarching social strategy into platform-specific content plans, programming, and execution.
• Own the editorial calendar, balancing evergreen storytelling, campaigns, and real-time cultural moments.
• Identify emerging trends, cultural conversations, and timely opportunities to engage audiences.
• Own and develop the social content calendar, creating a clear programming structure that aligns brand storytelling, cultural moments, and marketing priorities.
• Develop original content franchises, recurring series, and creative concepts that support our social strategy.
• Coordinate social content across creator partnerships, UGC, brand collaborations, and integrated marketing campaigns.
• Create platform‑specific strategies and optimize content across channels.
• Track performance against key social KPIs, identifying trends and opportunities to optimize existing content, inform future creative.

Skills

Social-first campaigns

Content creation

Platform-specific storytelling

Strong writing

Cross-functional collaboration

Job description

Museum of Ice Cream is seeking a Senior Social Media Manager to lead social-first storytelling across platforms, blending strategy and culture. You’ll own content calendar, craft platform-native content, and partner with design, partnerships, and operations to bring ideas to life.

You will translate strategy into compelling formats—static graphics, carousels, short and long-form video—and drive performance through analytics, with a hands-on approach to content creation and appearances on camera