Senior Social Media & Community Manager (Remote)

Placements24; Houston (TX); Hybride; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Remote-first culture

Flexible location

Career development

Access to digital tools

Résumé du poste

Placements24 seeks a Senior Social Media & Community Manager to lead our fully remote social efforts, driving brand visibility and audience engagement across platforms. You will craft compelling content, monitor sentiment, and build vibrant online communities that amplify our clients' voices.

With 5+ years in social media and a proven track record in community building, you will analyze performance, report insights, and collaborate across marketing, PR, and product teams in a remote-first

Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, or related field.
• Minimum of 5 years of progressive experience in social media and community management.
• Proven success in developing and executing social media strategies for brands.
• Experience using Sprout Social, Hootsuite, Buffer and analytics tools.
• Excellent written and verbal communication with strong brand voice.
• Creative storyteller with content creation skills.
• Experience managing paid social campaigns.
• Ability to work independently in a remote setting.

Responsabilités

• Develop and implement comprehensive social media strategies aligned with company goals and brand positioning.
• Manage all social media platforms (e.g., Twitter, Facebook, Instagram, LinkedIn, TikTok), ensuring consistent brand voice and messaging.
• Create, curate, and schedule engaging and high-quality content, including text, image, and video, tailored for each platform.
• Monitor social media channels for customer inquiries, comments, and mentions, responding promptly and professionally to foster positive community interaction.
• Build and nurture online communities, encouraging user-generated content and fostering brand advocacy.
• Analyze social media performance using analytics tools, generating regular reports with actionable insights and recommendations for optimization.
• Stay abreast of social media trends, emerging platforms, and algorithm changes, adapting strategies accordingly.
• Collaborate with marketing, PR, and product teams to ensure integrated campaigns and cohesive messaging.
• Manage social media advertising campaigns, optimizing for reach, engagement, and conversions.

Connaissances

Social media strategy

Community management

Content creation

Analytics

Remote collaboration

Formation

Bachelor's degree in Marketing, Communications, Public Relations, or related field

Outils

Sprout Social

Hootsuite

Buffer

Google Analytics

Description du poste

About the Role

Our client, a leading online services provider, is seeking an experienced and strategic Senior Social Media & Community Manager to join their fully remote team. This role is critical for developing and executing innovative social media strategies that enhance brand visibility, foster community engagement, and support business objectives. You will be responsible for managing all social media channels, creating compelling content, engaging with our audience, and analyzing performance metrics to drive continuous improvement. The ideal candidate possesses a proven track record in social media management and community building, with a deep understanding of current digital trends and best practices. You should be a strong communicator, a creative thinker, and possess excellent analytical skills. This is an exciting opportunity for a seasoned professional to lead social media efforts in a remote-first environment, contributing significantly to our client's online reputation and customer loyalty. We are looking for a self-starter who can thrive independently while collaborating effectively with a distributed team. The role offers significant autonomy and the chance to make a substantial impact from anywhere.

Key Responsibilities

• Develop and implement comprehensive social media strategies aligned with company goals and brand positioning.
• Manage all social media platforms (e.g., Twitter, Facebook, Instagram, LinkedIn, TikTok), ensuring consistent brand voice and messaging.
• Create, curate, and schedule engaging and high-quality content, including text, image, and video, tailored for each platform.
• Monitor social media channels for customer inquiries, comments, and mentions, responding promptly and professionally to foster positive community interaction.
• Build and nurture online communities, encouraging user-generated content and fostering brand advocacy.
• Analyze social media performance using analytics tools, generating regular reports with actionable insights and recommendations for optimization.
• Stay abreast of social media trends, emerging platforms, and algorithm changes, adapting strategies accordingly.
• Collaborate with marketing, PR, and product teams to ensure integrated campaigns and cohesive messaging.
• Manage social media advertising campaigns, optimizing for reach, engagement, and conversions.

Requirements

• Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
• Minimum of 5 years of progressive experience in social media management and community management.
• Demonstrated success in developing and executing impactful social media strategies for brands.
• Proficiency in using social media management platforms (e.g., Sprout Social, Hootsuite, Buffer) and analytics tools (e.g., Google Analytics, platform-specific insights).
• Exceptional written and verbal communication skills, with a strong understanding of tone and brand voice.
• Creative mindset with a knack for storytelling and content creation.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Experience managing paid social media campaigns.
• Proven ability to work independently and manage time effectively in a remote setting.

Benefits

Our client offers a highly competitive salary and a comprehensive benefits package, reflecting the senior nature of this role. As a fully remote position, you will enjoy unparalleled flexibility and the freedom to work from your preferred location. This role offers significant opportunities for career advancement and professional development within a forward-thinking organization. You will be part of a collaborative and innovative global team, working on exciting projects. Contribute to shaping the online voice and engagement strategy of a growing company. We provide access to the latest digital tools and technologies to support your success. Experience a true remote-first culture with excellent work-life integration, supporting individuals in locations like Randburg, Gauteng, ZA , or anywhere else.