Senior SOC Operations Leader — Flight Continuity

Frontier Airlines; Denver (CO); Hybrid; USD 100,000 - 133,000; Full time

Job summary

Frontier Airlines seeks a Sr. SOC Operations Manager who, in collaboration with the Director, System Operations Control, will help manage day-to-day operations and support command-and-control decisions during severe and irregular operations.

This role requires strong leadership, 5+ years in a major carrier SOC/OCC, and the ability to monitor performance, coordinate recovery plans and communicate with senior management while maintaining safety and efficiency.

Qualifications

• Minimum 5 years in large/major carrier (Part 121) airline operations and SOC/OCC experience.
• Bachelor’s degree preferred.
• Budget management, labor relations and project management skills preferred.

Responsibilities

• Ensure Frontier flight operations are conducted safely and compliant with FARS and company procedures.
• Assist with command-and-control of day-to-day operations.
• Monitor activity and coordinate recovery plans; manage irregular operations planning.
• Analyze operations to improve quality and efficiency; execute plans to prevent disruptions.
• Oversee revenue-based decisions affecting passenger disruption; monitor performance and brief senior management.
• Provide leadership within SOC; supervise managers and ensure cohesive operations.

Skills

SOC/OCC leadership

Communication

Decision making under pressure

Problem solving

Leadership

SABRE Air Center

Education

Bachelor’s degree

Tools

SABRE Air Center

Job description

Frontier Airlines seeks a Sr. SOC Operations Manager who, in collaboration with the Director, System Operations Control, will help manage day-to-day operations and support command-and-control decisions during severe and irregular operations.

This role requires strong leadership, 5+ years in a major carrier SOC/OCC, and the ability to monitor performance, coordinate recovery plans and communicate with senior management while maintaining safety and efficiency.