Senior SOC Analyst II: Incident Response Leader

Security Service Federal Credit Union; San Antonio (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K match

Tuition reimbursement

Job summary

Security Service Federal Credit Union seeks a SOC Analyst I to evaluate and coordinate responses to incidents and emergencies across SSFCU locations. You will communicate security matters to security personnel and provide real-time support through video analysis, direct communication with SSFCU personnel, and coordination with law enforcement, EMS, or fire services when needed.

The role requires onsite work, potential extended hours during disasters, and maintaining logs, incident databases, and

Qualifications

• High school diploma or equivalent.
• Minimum of three (3) years of security related work experience including SOC experience or dispatch center.
• Ability to guide discussions and implement workable solutions under pressure.
• Must remain onsite or work extended hours during disasters.
• Proficient in Microsoft Outlook/TEAMS, Word, Excel, PowerPoint.

Responsibilities

• Evaluate and coordinate responses to incidents and emergencies.
• Communicate security matters to uniformed security personnel and leadership.
• Provide real-time actionable support through video analysis and direct communications.
• Monitor alarm activations at 70+ branch sites and main campus; coordinate with law enforcement or EMS.
• Maintain security activity logs, incident databases, and site security configurations.
• Assist in the coordination of incident response and remediation efforts.

Skills

SOC experience

Incident coordination

Video analysis

Disaster response

Communication skills

Education

High school diploma

Associate degree preferred

Tools

Outlook/Teams

Word

Excel

PowerPoint

Job description

Security Service Federal Credit Union seeks a SOC Analyst I to evaluate and coordinate responses to incidents and emergencies across SSFCU locations. You will communicate security matters to security personnel and provide real-time support through video analysis, direct communication with SSFCU personnel, and coordination with law enforcement, EMS, or fire services when needed.

The role requires onsite work, potential extended hours during disasters, and maintaining logs, incident databases, and