Senior SMB Sales Manager | Regional Growth & Coaching

Optimum; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Base salary + uncapped commission and

Paid vacation, sick leave, holidays

Tuition reimbursement

401(k) with company match

Discounted Optimum services

Job summary

Optimum is seeking a Regional Sales Manager to lead a SMB Account Executive team in driving regional growth and revenue for Optimum Business. This hands-on leadership role emphasizes field coaching, strategy execution, and customer-focused selling.

You will manage 7-9 SMB Account Executives, build GTM plans, and partner with Customer Success to ensure smooth installations and exceptional service. The role requires telecom knowledge, data-driven decision making, and strong leadership.

Qualifications

• Proven success in B2B sales leadership - preferably in telecom, SaaS, or technology.
• Strong understanding of broadband, VoIP, managed services, and emerging telecom technologies.
• Proven ability to recruit, develop, and lead high-performing sales teams.
• Experience managing sales territories, forecasting, and pipeline analytics through Salesforce (SFDC).
• Data-driven, strategic mindset - you know how to turn insights into action.
• Excellent communication, presentation, and negotiation skills.
• Valid driver's license, reliable transportation, and a clean driving record.

Responsibilities

• Lead, coach, and inspire a team of 7-9 SMB Account Executives to meet and exceed sales goals.
• Build and execute a regional go-to-market strategy to grow Optimum's SMB footprint and drive revenue.
• Identify new market opportunities, partnerships, and local initiatives to outpace competitors and expand our presence.
• Spend 50% or more of your time in the field coaching, conducting riding alongs, and supporting your team's success.
• Empower your AEs through regular coaching sessions, performance reviews, and skill development programs focused on consultative selling and customer experience.
• Champion a culture of accountability, recognition, and continuous improvement.
• Leverage Salesforce (SFDC) and analytics tools to manage pipeline, forecast performance, and uncover opportunities for improvement.
• Partner cross-functionally with Customer Success and Operations to ensure a seamless installation and support experience for every customer.
• Foster a diverse and inclusive team culture built on collaboration, integrity, and fun.

Skills

B2B sales leadership

Telecom knowledge

Recruitment & team building

Forecasting & pipeline analytics

Data-driven mindset

Communication & negotiation

Driving license

Tools

Salesforce SFDC

Job description

Optimum is seeking a Regional Sales Manager to lead a SMB Account Executive team in driving regional growth and revenue for Optimum Business. This hands-on leadership role emphasizes field coaching, strategy execution, and customer-focused selling.

You will manage 7-9 SMB Account Executives, build GTM plans, and partner with Customer Success to ensure smooth installations and exceptional service. The role requires telecom knowledge, data-driven decision making, and strong leadership.