Senior Small Business Banking Relationship Manager

Regions; Highlands (NC); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

401K with Company Match

Medical, Dental and Vision Benefits

Paid Vacation/Sick Time

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Highlands, North Carolina is seeking a Senior Small Business Relationship Banker. You will meet with customers and prospects in person and by phone to determine financial needs and offer appropriate Regions products, including lending, deposits, and payment solutions.

You will focus on small business clients with revenues up to $5 million, acquire new relationships, deepen existing ones, and collaborate with the branch team to deliver exceptional service while meeting and

Qualifications

• High School Diploma or GED.
• Two (2) years of banking, sales, and/or customer service experience.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to work Saturdays as needed.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Achieves individual and branch targets and goals by identifying customer needs and providing guidance on Regions’ solutions focused on small business customers.
• Conducts outbound calls to expand relationships and acquire new customers.
• Serves as primary relationship manager for a portfolio of small business customers with revenues up to $5MM.
• Educates customers on Regions’ Consumer and Business products and services, including loans and deposits.
• Educates customers on digital solutions such as mobile, online, and ATM offerings.
• Provides a consistent, optimal customer experience and handles day-to-day branch responsibilities.
• Owns and resolves customer issues and refers to internal experts when needed.
• Supports team development as a subject matter expert for junior bankers.
• Follows all bank processes, procedures and regulatory requirements.

Skills

Customer service

Relationship management

Sales

MS Office

Education

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Regions Bank in Highlands, North Carolina is seeking a Senior Small Business Relationship Banker. You will meet with customers and prospects in person and by phone to determine financial needs and offer appropriate Regions products, including lending, deposits, and payment solutions.

You will focus on small business clients with revenues up to $5 million, acquire new relationships, deepen existing ones, and collaborate with the branch team to deliver exceptional service while meeting and