Senior Slate Student Success Implementations Strategist

Carnegie; United States; A distancia; USD 80.000 - 97.000; Jornada completa

Descripción de la vacante

Carnegie is seeking a Senior Slate Student Success Implementations Strategist to lead end-to-end Slate deployments for partner colleges and universities. You will own advanced implementations—modules, data migration, datasets—and serve as the client's Slate expert, guiding strategy and delivering results.

In this role you will mentor teammates, shape internal processes, and collaborate with accounts and other Strategists to keep projects on track.

Formación

• Bachelor's or Master's degree, or equivalent life/work experience.
• Minimum of 2 years of advanced Slate CRM experience.
• Minimum of 1 year of higher education advising, retention, or Student Success experience.
• Thorough knowledge of Slate features including Advanced Queries, Dashboards, Datasets, Deliver, Entities, Events, Fields and Prompts, Forms, Rules, Tasks and Projects, and Upload Dataset.
• Strong communication and time-management skills; ability to work remotely.

Responsabilidades

• Lead end-to-end advanced Slate Student Success implementations for partner institutions.
• Own troubleshooting, building, and advising on Slate projects.
• Recommend Student Success, advising, and retention processes based on experience and trends.
• Talk clients through Slate builds — process, strategy, and implications — on calls and in writing.
• Collaborate with client project teams to keep implementations accurate and on track.
• Mentor Slate Strategists and contribute to team process improvements.

Conocimientos

Slate CRM

Remote collaboration

Time management

Communication

Educación

Bachelor's or Master's degree or equivalent life/work experience

Herramientas

Slate CRM

Advanced Queries

Dashboards

Datasets

Deliver

Entities

Events

Fields and Prompts

Forms

Rules

Tasks and Projects

Upload Dataset

Descripción del empleo

Carnegie | A Career That Helps Higher Education Thrive

We partner with colleges and universities to create lasting impact—for institutions, students, and the world they’ll shape. At Carnegie, your work contributes to something bigger: advancing opportunity through higher education. We invest in people, not just positions, and build careers that grow with you.

About the Role

Senior Slate Student Success Implementations Strategists lead the day-to-day work and long-term strategy behind client Slate Student Success builds. You'll own advanced implementations end to end — modules, data migration, datasets, and everything in between — while acting as the client's go-to Slate expert. This role also carries leadership weight on the team: mentoring Strategists, shaping internal processes, and bringing strategic recommendations back to how the team works.

What You’ll Own

Slate Student Success Implementations

• Own and lead the build of advanced Slate Student Success Implementations for partner institutions, including all Student Success modules, data migration, and datasets
• Own the troubleshooting, building, and advising on all assigned Slate projects
• Recommend Student Success, advising, and retention processes, drawing on past implementations, professional experience, and industry trends

Client Partnership

• Talk clients through Slate builds — process, strategy, and implications — on scheduled calls and in writing
• Work closely with the client project team (Accounts and other Strategists) to keep implementations and consultations accurate and on track
• Serve as the expert voice on Slate for your assigned clients

Internal Projects

• Bring ideas to team innovation conversations
• Take ownership of internal projects, processes, and integrations that interest you and meet the needs of the team
• Potential to directly manage one to three Slate Strategists
• Meet with direct reports regularly, providing mentorship, guidance, and support for their growth and development

What You Bring

• Bachelor's or master's degree, or equivalent life/work experience
• Minimum of 2 years of advanced Technolutions Slate CRM experience
• Minimum of 1 year of higher education advising, retention, or Student Success experience
• Thorough knowledge of Slate features, including Advanced Queries, Dashboards, Datasets, Deliver, Entities, Events, Fields and Prompts, Forms, Rules, Tasks and Projects, and Upload Dataset
• Advanced knowledge of Student Success processes and strategy
• Excellent organizational skills — attention to detail, multitasking, prioritization, and decision-making
• Interpersonal skills to collaborate well with team members and represent Carnegie to clients
• Strong communication and time-management skills, along with comfort switching between multiple technology platforms, given the remote environment
• Ability to sit at a desk and work on a computer for extended periods

Why This Role

Slate is where Student Success strategy either works or doesn't. This role puts you in the room with institutions figuring that out — building the systems that support their students and advising on the processes behind them. You'll have real ownership over your client work, a hand in how the team operates, and the chance to develop Strategists coming up behind you.

Compensation

The salary range for this role is $80,000–$97,000. Your offer will reflect the experience, skills, and qualifications you bring.