Director, Enterprise Slate Strategy

Samford-University; Homewood (AL); On-site; USD 140,000 - 190,000; Full time

Job summary

Samford University is seeking a Director of Enterprise Slate Strategy to lead Slate across admissions, student success, and advancement. The role reports to the Vice President of Strategy and shapes a coordinated vision, governance, and multi-year roadmap to boost enrollment, retention, alumni engagement, and philanthropy.

The director will align university functions around Slate, oversee governance and analytics, and manage enterprise initiatives, budgets, and stakeholder communications with

Qualifications

• Experience administering or leading Technolutions Slate or comparable enterprise CRM.
• Experience leading cross-functional initiatives with senior stakeholders.
• Strong understanding of higher education operations in admissions, enrollment, or advancement.
• Ability to translate strategy into practical plans and communicate with exec, functional, and technical audiences.
• Willingness to work 5 days a week and perform routine office duties.

Responsibilities

• Develop and execute an enterprise Slate strategy and multi-year roadmap across admissions, student success, and advancement.
• Serve as institutional strategic advisor for Slate and guide investments and staffing.
• Establish and lead enterprise Slate governance and project intake processes.
• Coordinate leaders across Enrollment Management, Student Success, Advancement, IT, Analytics, Marketing, and academics.
• Support business process redesign to improve recruitment, enrollment, retention, alumni relations, and fundraising.
• Direct Slate architecture, environments, integrations, configurations, analytics, and support models.
• Partner with data owners to improve data quality, reporting, and measures of adoption.
• Oversee Slate projects, budgets, milestones, and outcomes.
• Keep current on Slate releases and translate developments for leadership.

Skills

Slate CRM strategy

Strategic planning

Executive communication

Stakeholder management

Governance

Education

Bachelor's degree in higher education administration, information systems, business administration, organizational leadership, data analytics, or related field

Master's degree

Tools

Slate (Technolutions)

Ellucian Banner

APIs

HTML/CSS

Job description

The Director of Enterprise Slate Strategy provides institution-wide leadership for Samford University's Slate ecosystem, including Slate Admissions, Slate Student Success, and Slate Advancement. Reporting directly to the Vice President of Strategy, the position serves as the University's strategic advisor for Slate and develops a coordinated vision, governance model, and multi-year roadmap that supports enrollment, student retention and success, alumni engagement, and philanthropy.

The position leads a unified approach to Slate across the University, aligning functional and technical teams while supporting the distinct needs of each area. The role combines Slate expertise with strategic planning, governance, business process improvement, change leadership, and executive communication. Distributed administrators and technical staff may perform routine configuration and support, while this position remains accountable for enterprise priorities, standards, coordination, and outcomes.

• Develop and execute an enterprise Slate strategy and multi-year roadmap aligned with University priorities across admissions, student success, and advancement.
• Serve as the institutional strategic advisor for Slate, recommending priorities, investments, staffing approaches, and opportunities for expanded use.
• Establish and lead enterprise Slate governance, including decision rights, project intake and prioritization, data stewardship, security, permissions, configuration standards, testing, documentation, accessibility, and change management.
• Convene leaders and stakeholders from Enrollment Management, Student Success, Advancement, Technology Services, Institutional Analytics and Effectiveness, Marketing and Communication, academic units, and other areas to align goals and resolve competing priorities.
• Support business process review and redesign efforts that improve recruitment, enrollment, student engagement, retention, alumni relations, and fundraising while reducing manual work, duplicated systems, fragmented communications, and inefficient handoffs.
• Provide strategic direction for Slate architecture, environments, integrations, major configurations, analytics, portals, and support models.
• Partner with data owners and institutional analytics teams to improve data quality, integration, reporting, and measures of platform adoption, operational effectiveness, constituent engagement, and institutional impact.
• Direct institution-wide communication, training strategy, documentation standards, professional development, and a Slate community of practice that promotes consistent and reusable solutions.
• Oversee major Slate projects, consultants, resources, risks, milestones, budgets, and outcomes.
• Remain current on Slate releases, capabilities, community practices, and emerging uses; translate relevant developments into recommendations for University leadership.

• Bachelor's degree in higher education administration, information systems, business administration, organizational leadership, data analytics, or a related field; or an equivalent combination of education and relevant experience.
• Five years of progressively responsible experience in higher education, enterprise applications, CRM strategy, enrollment technology, student success technology, advancement technology, or a related area.
• Demonstrated experience administering, implementing, optimizing, or strategically leading Technolutions Slate or a comparable enterprise CRM platform.
• Demonstrated success leading complex, cross-functional initiatives involving senior stakeholders, competing priorities, governance, and organizational change.
• Strong understanding of higher education operations and at least two of the following areas: admissions and enrollment, student success and retention, or advancement and alumni relations.
• Ability to translate institutional strategy into practical plans and communicate effectively with executive, functional, and technical audiences.
• Ability to report to work 5 days per week and perform routine office duties, including prolonged computer use, occasional movement between campus locations, and lifting or carrying items weighing up to 10 pounds, with or without reasonable accommodation.

• Master's degree in a related field.
• Experience leading multiple Slate products or instances, particularly Slate Admissions, Slate Student Success, and Slate Advancement.
• Experience with Ellucian Banner or another higher education SIS/ERP; integrations; data governance; institutional analytics; business process redesign; project portfolio management; or vendor management.
• Working knowledge of Slate data structures, querying and reporting, portals, forms, communications, workflows, permissions, APIs, HTML/CSS, and release management.
• Experience supervising professional staff or directing distributed functional and technical teams.
• Technolutions Slate certification or active participation in the Slate professional community.