Senior Site Specialist

Kelly Services; South San Francisco (CA); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Transit benefits

Job summary

Kelly Services is seeking a Senior Site Specialist to support our premier client in South San Francisco, CA 94080. The role focuses on scientific support services, inventory management, order processing, and lab-related activities on a 1st shift schedule (Mon-Fri, 8am-4pm).

Ideal candidates have 2–3 years of experience in a lab setting, strong customer service and communication skills, and the ability to operate data entry and MS Office tools.

Qualifications

• High School Diploma required; college degree preferred.
• 2–3 years of equivalent experience, preferably in a laboratory setting.
• Demonstrated customer service, verbal, written, and presentation skills.
• Must be able to learn and use customer procurement systems and data entry tools.

Responsibilities

• Manage inventory/order management systems: on-site replenishments, disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting.
• Perform laboratory services such as order delivery, glassware processing, and media preparation.
• Analyze and reconcile customer and company reports to meet partner requirements.
• Follow written procedures and meet established timeframes; resolve customer concerns and communicate proactively with supervisor.
• Engage in process improvement activities and support other duties as assigned.

Skills

Customer service

English fluency

Communication

Team collaboration

Data entry

MS Office

Independent work

PPE awareness

Physical lifting

Education

High School Diploma

College degree preferred

Tools

Microsoft Office

Handheld scanners

Job description

Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a Senior Site Specialist to work at a premier client in South San Francisco, CA 94080.

Job Details:

Job Duration: 3 Months

Shift: 1st Shift (Mon-Fri 8am-4pm)

Pay Rate: $19.50/hr. On W2

Job Description:

The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glass wash operations. May also include media preparation and cell culture support operations.

Responsibilities:

Scientific's or customer's inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.

Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation.

Analyzes/maintains/reconciles various customer and company reports to ensure partner requirements are met.

Follow work processes as outlined by our written procedures.

Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and/or potential problems.

Engages in process improvement activities.

May perform other responsibilities as assigned by management.

Requirement:

Education: High School Diploma, college degree preferred

Experience: 2-3 years of equivalent experience, preferably within a laboratory setting or services.

Demonstrated customer service, verbal, written, and presentation skills

Skills:

Demonstrates ability to read, write and speak English fluently, using strong communication skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding Scientific's values.

Possesses the interpersonal skills to be able to collaborate with various levels of personnel & customers.

Knowledgably operates handheld scanners and performs data entry function.

Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.

Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)

Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses.

Requires the ability to lift, push and pull 30-40 pounds consistently

May be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, forklifts, etc.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en).

Kelly Services is proud to be an Equal Employment Opportunity and affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.